Ice Arena Operations Coordinator

Job Posting Closing Date:

Job Duties

What is the compensation?

Starting Range: (G24, 25) $23.56 – $28.69 per hour (depending on experience)

Full Pay Range: $23.56 - $36.72 per hour

Provo City offers generous employer-paid health insurance; retirement and pension plans, including 401k and 401k matching; paid leaves, including vacation, sick, holidays, bereavement, and parental leaves; educational assistance; competitive pay; and regular review of compensation practices to remain competitive with the market. Employees also receive great perks: free use of the Provo Recreation Center and Peaks Ice Arena, a Provo Library card, 50% off green fees at Timpanogos Golf Course, a 4/10 work schedule​, and others. For more information about benefits click here.

What are the main duties?

• Oversee the planning, development, organization, implementation, and evaluation of ice arena operations.
• Schedule employees, ice schedule, private reservations, group reservations, needed facilities, and appropriate access.
• Maintain cooperative relationships with schools, program participants, and community resources.
• Supervise front counter, concessions, custodial, facility maintenance, and general operations.
• Oversee recruiting, evaluating, training, and supervision of assigned staff.
• Identify and resolve performance issues including enacting discipline under the general direction of a supervisor.
• Develop creative marketing strategies and marketing materials for various programs.
• Evaluate assigned programs and identify areas of success, deficiencies, and/or needed improvements.
• Oversee creation of budget for assigned responsibilities.
• Oversee daily deposits and ensure proper cash handling techniques are followed.
• Order supplies and authorize material purchases.
• Assist other staff members and the public as needed and perform other related duties as required.

What are the minimum qualifications?

Provo City will honor equivalent combinations of job-related education and experience [substituting each 1 year of post-secondary education/training for 6 months of experience].

Coordinator I

• Bachelor’s degree in Recreation or closely related field.
• A valid, lawful Driver License.

Coordinator II

• The above plus:
• One year of experience in recreational program management.

Preference given to candidates with experience in business administration, operations, and/or supervision.

What is the schedule and hours?

Flexible depending on chosen candidate’s availability work is available Monday -Sunday. Must work 40 hours a week. Will require some evenings and weekend work.

What is the selection process?

Applications will be reviewed in the order they are submitted, with the first screening being held 7 days after the posting date. Applicants must meet the minimum qualifications listed above to be eligible for consideration.

If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City?

Provo is a strong, community-centered city with thriving neighborhoods, dedicated residents, and a deep tradition of service and innovation. We build on these strengths by making city government more transparent and efficient, expanding diverse and affordable housing, revitalizing local business districts, and investing in smarter infrastructure and transportation. By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life. Visit provo.gov to learn more!

Provo City is an Equal Employment Opportunity employer.