Who we are:
Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.
We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.
ICAM Subject Matter Expert (SME)
USCIS ICAM-ES III (Identity, Credential, and Access Management, Enterprise Services III)
*CONTINGENT UPON AWARD*
JOB OVERVIEW
The ICAM Subject Matter Expert (SME) provides technical and strategic expertise to support the USCIS ICAM Program’s enterprise identity, credential, and access management capabilities. The SME advises Federal ICAM leadership on standards-based approaches, evaluates commercial and open-source ICAM solutions, and helps guide technical roadmaps that improve security, usability, and operational performance across ICAM products and services in a DevOps and Agile delivery environment.
This role will be a full-time position with work performed primarily offsite, though travel to the USCIS Headquarters located at 5900 Capital Gateway Drive, Camp Springs, MD 20588 will be required on an as-needed basis. Core hours will be Monday-Friday: 7:00 AM - 6:00 PM EST, and after-hours support for emergency incidents will be required as needed by USCIS. Position is contingent upon award and client approval.
PRIMARY DUTIES AND RESPONSIBILITIES
Federal ICAM Standards & Technical Strategies
- Serve as the technical authority on Federal ICAM standards, guidance, and implementation practices
- Translate Federal ICAM Roadmap and Implementation Guidance into actionable technical recommendations, patterns, and guardrails
- Ensure proposed solutions support least privilege, separation of duties, and auditability across ICAM services
ICAM Solution Evaluation & Roadmap Support
- Evaluate the capabilities, strengths, and weaknesses of current commercial and open-source ICAM products and recommend fit-for-purpose options
- Support technical product roadmaps that balance mission needs, security posture, sustainment, and reduction of technical debt
- Provide technical input to implementation plans, backlog prioritization, and architectural decisions for ICAM enhancements and integrations
Technical Governance, Security, and Compliance Support
- Advise on authentication and authorization patterns (for example SSO, RBAC/ABAC, OAuth/OIDC, PKI-based capabilities, privileged access controls)
- Support alignment with DHS/USCIS security requirements, logging/monitoring expectations, and audit readiness
- Provide technical review of externally developed documentation that impacts ICAM services, integrations, or mission outcomes
Agile/DevSecOps Delivery Enablement
- Participate in Agile ceremonies and support refinement of technical requirements, acceptance criteria, and definition of done
- Partner with engineering and operations staff to remove technical impediments and reduce delivery risk
- Contribute to continuous improvement of delivery practices, automation, and operational resilience for ICAM systems and services
Stakeholder Support, Documentation, and Knowledge Transfer
- Provide clear technical communication to Federal leads, stakeholders, and partner teams, including briefings and decision support
- Contribute to development and maintenance of technical SOPs, runbooks, and process documentation supporting ICAM operations and governance
- Support knowledge transfer and continuity planning to sustain ICAM capabilities over time
REQUIRED QUALIFICATIONS
Education & Experience
- Candidates must possess a minimum of ten (10) years of progressively responsible experience supporting enterprise identity and access management (IAM/ICAM) initiatives, including experience applying modern identity protocols and access governance concepts (for example, SAML, OAuth/OIDC, RBAC/ABAC, PKI)
- Three (3) years of experience supporting federal ICAM programs or ICAM programs that operated within similarly regulated enterprise environments
- Bachelor’s degree in Cybersecurity, Information Systems, Computer Science, Engineering, or a related discipline is required; in lieu of a degree, candidates must possess fourteen (14) years of progressively responsible experience described above
- Demonstrated in-depth knowledge of Federal ICAM standards and the Federal ICAM Roadmap and Implementation Guidance
- Demonstrated knowledge of the capabilities, strengths, and weaknesses of current commercial and open-source ICAM products
Certifications (Required)
Must hold one of the following (active or current, as applicable):
- Certified Identity and Access Manager (CIAM)
- Certified Information Systems Security Professional (CISSP)
- GIAC Defensible Identity and Access Management (GDA)
- Certified Access Management Specialist (CAMS)
- CompTIA Security+
- FICAM-related training
Core Skills
- Strong ability to assess ICAM solutions and articulate tradeoffs (security, usability, scalability, operations)
- Clear technical writing and communication skills, including stakeholder-facing recommendations
- Working knowledge of modern identity protocols and access governance concepts (for example SAML, OAuth/OIDC, RBAC/ABAC, PKI)
PREFERRED QUALIFICATIONS
- Master’s degree in Cybersecurity, Information Systems, Computer Science, Engineering, or a related discipline is preferred
- Experience supporting Federal ICAM programs within DHS or other Federal agencies
- Experience advising on multi-environment SSO integration at scale (registration, troubleshooting, enhancements across application teams)
- Familiarity with Zero Trust-aligned identity and access patterns and strong auditing/monitoring practices
- Experience working in DevSecOps-oriented delivery environments with Agile tooling (Jira, Confluence, GitHub, Microsoft Teams)
CLEARANCE REQUIREMENTS
- Must be able to obtain and maintain the DHS/USCIS required clearance level and complete all suitability/onboarding requirements
WORKING CONDITIONS
- Location: Remote/off-site with travel
- Hours: Monday-Friday 7:00 AM - 6:00 PM EST with after-hours support as needed
- Travel: As requested and approved by the client, to USCIS HQ (5900 Capital Gateway Drive, Camp Springs, MD 20588)
- Security: Compliance with DHS/USCIS security requirements and access processes
KEY PERFORMANCE INDICATORS
- Provides timely, actionable ICAM product and platform recommendations that are adopted by stakeholders
- Improves decision quality and reduces rework through clear technical guidance and standards alignment
- Contributes to roadmap execution by resolving technical ambiguity and enabling delivery teams
- Supports compliance and audit readiness through sound technical practices and documentation contributions
- Maintains effective stakeholder engagement and satisfaction with SME support
Why Tria?
What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.
As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.
California Consumer Privacy Act (CCPA)
We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review https://www.oag.ca.gov/privacy/ccpa.
Top Skills
What We Do
Tria Federal (Tria) delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to help them complete their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, our technology innovation group Tria Labs is pushing the boundaries of what is possible through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that will face government tomorrow.
