The Role
Processes and reviews independent contractor contracts and compliance documentation, conducts MVR and background checks, maintains contractor records, enters data, assigns vendor numbers, and prepares reports. Communicates with operations teams and contractor applicants regarding contracting requirements and related inquiries. The role requires accuracy, organization, customer service, analytical ability, computer proficiency, and flexibility to work overtime, weekends, or holidays when needed.
Summary Generated by Built In
USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.
Find out more at: www.gouspack.com
At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!
USPack’s Benefits for Full Time positions include:
• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
USPack’s Benefits for Part Time positions include:
• 401(K)
• Paid Sick Time
The IC (Independent Contractor) Compliance Specialist role is responsible for the processing, compliance review, data entry, and filing of Independent Contractor records, in support of an efficient and compliant field operation. The ideal candidate will have a high level of attention to detail, the ability to effectively multi-task in a fast-paced environment and demonstrate excellent problem-solving skills. This position serves as the primary
communicator between our internal field operations staff and outside inquiries in relation to current and potential Independent Contractor’s contracting and compliance. A sense of commitment to customer satisfaction and the ability to work well in a team environment are ideal for this position. Superior communication skills and a positive, friendly attitude are critical to succeed in this role.
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties and Responsibilities:
- Maintain the integrity of departmental records through timely and accurate processing of all required paperwork.
- Review daily requests to set up new Independent Contractors by reviewing incoming contracts and accompanying required documentation for compliance to company and legal standards.
- Run and analyze MVR reports and background checks for potential and existing independent contractors.
- Follow up with Operations Managers for missing or illegible contracting paperwork.
- Assist the Operations team with contracting issues and/or questions regarding the contracting processes.
- Enter required Independent Contractor data into industry specific software program.
- Assign vendor numbers to new Independent Contractors and communicate the assignment to the Operations team.
- Handle responses to Independent Contractor inquiries regarding driver opportunities, contracting requirements, and other driver related issues.
- Prepare reports and conduct analysis as requested.
- Responsible for the maintenance of all independent contractor files, including daily filing.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities:
- Must be extremely detail oriented.
- Highly proficient computer skills must be able to toggle between multiple screens.
- Ability to understand the Independent Contractor relationship.
- Must be able to work with repetitive details and with routine responsibilities.
- Must have customer service and/or personnel support experience.
- Must be able to establish a high level of trust and credibility in the organization.
- Must be able to work effectively and efficiently in a fast-paced environment.
- Must be able to demonstrate quantitative and analytical skills.
- Must be able to effectively communicate verbally and in writing at all levels of the
- organization.
- Software programs including but not limited to MS Word, Excel, Outlook and database software.
- Ability to lift 25 pounds on occasion.
- Ability to work overtime as necessary.
Education, Experience, Certificates, and Licenses:
- High school diploma or GED required.
- Associate degree and/or bachelor’s degree in related discipline preferred.
- 2-5 years of previous administrative, legal, and/or compliance related experience required.
- Compliance and/or legal certificates preferred.
Shift Days: Monday-Friday
Shift Hours: 9:00am-5:30pm (Available to work extra hours, weekends, and holidays preferred.)
Pay Rate: up to $19.00 per hour (Dependent upon experience level.)
At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.
We are:
Driven by integrity – We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.
Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion.
Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success.
Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it.
Driven by innovation – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead and embracing change. It’s about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible.
If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: Recruiting(AT)gouspack.com
Skills Required
- High school diploma or GED
- 2-5 years of administrative, legal, and/or compliance-related experience
- Extremely detail-oriented work style
- Proficiency with computers and multiple screens
- Understanding of the independent contractor relationship
- Ability to perform repetitive and routine responsibilities
- Customer service and/or personnel support experience
- Quantitative and analytical skills
- Effective verbal and written communication skills
- Experience with Microsoft Word, Excel, Outlook, and database software
- Ability to lift 25 pounds occasionally
- Ability to work overtime as necessary
- Associate or bachelor's degree in a related discipline
- Compliance and/or legal certificates
- Availability to work extra hours, weekends, and holidays
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
At USPack, our goal is to deliver. On promises. On requests. On solutions. We take on challenges and turn them into opportunities to improve the way you—and we—deliver. When we first opened our doors in 1986, we specialized in services in New York, New Jersey, and Connecticut. Today, we offer same-day logistics solutions that include delivery of envelopes, packages, and pallets to over a dozen states and cities across the country, including New York, California, Houston and beyond. Recently we merged with Fleetgistics to be a unified single strategic resource for mission-critical delivery, transport and final mile services and support. We combine custom, hands-on same-day logistics solutions with advanced technology and capabilities for dependable, innovative solutions. We connect people with every delivery, while holding true to the simple value that started it all: keep it personal. When you’re ready to deliver, leave it to USPack. In tact, on time, every time—we’ll get your package there
