As an IT Support Specialist 3, you will serve as the senior technical lead in Brazil for our identity platform lifecycle. You will design intelligent provisioning workflows, lead agentic AI and automated governance initiatives, and partner directly with US architectural leads to ensure seamless platform continuity and escalation handling.
Key Responsibilities- Advanced Platform Engineering: Serve as the senior technical point of contact for complex SailPoint IIQ orchestrations, Okta policy frameworks, and Directory Services integrations.
- Agentic AI & Workflow Automation: Architect and deploy self-healing workflows, automated access recertification pipelines, and AI-driven governance tools to continuously minimize operational toil.
- Knowledge Transfer & Mentorship: Lead reverse-shadowing and technical onboarding for local Brazil team members, ensuring high engineering velocity and strict control adherence.
- Compliance Lead: Oversee SOX control execution and audit readiness across the identity stack, partnering with Legal, Risk, and Security teams.
- Systemic Root-Cause Analysis: Lead post-incident reviews for access-related outages or policy failures, driving permanent automated remediation.
- Strong experience with IAM engineering or IT operations leadership roles within enterprise environments.
- Technical Mastery: Deep technical expertise in SailPoint IIQ (beanshell, rules, workflows), Okta API orchestration, Active Directory architecture, and OAuth/SAML protocols.
- Automation Mastery: Strong programming/scripting skills (Python, Java, PowerShell) with experience building automated CI/CD or workflow pipelines.
- AI Leadership: Passion for adopting agentic engineering tools, custom AI prompts, and automated reasoning models to elevate team productivity.
- Languages: Business-level English fluency with demonstrated cross-functional leadership capability.
Skills Required
- Strong experience with IAM engineering or IT operations leadership in enterprise environments
- Deep expertise in SailPoint IIQ, including BeanShell, rules, and workflows
- Experience with Okta API orchestration
- Active Directory architecture expertise
- Knowledge of OAuth and SAML protocols
- Strong Python, Java, and PowerShell programming or scripting skills
- Experience building automated CI/CD or workflow pipelines
- Experience adopting agentic engineering tools, custom AI prompts, and automated reasoning models
- Business-level English fluency
- Cross-functional technical leadership capability
WEX Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WEX Inc. and has not been reviewed or approved by WEX Inc..
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Leave & Time Off Breadth — Leave offerings are portrayed as a standout, with generous PTO and additional paid time for volunteering. Time-off flexibility is also positioned as a meaningful part of the overall rewards experience.
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Retirement Support — Retirement benefits are presented as strong, including a 401(k) match that is described as competitive. This element appears to materially strengthen the total rewards package even when cash compensation feels less compelling.
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Strong & Reliable Incentives — Variable compensation is sometimes framed positively through bonuses and uncapped earning potential in sales-oriented roles. Stock options are also cited as an additional reward component that can improve perceived total compensation.
WEX Inc. Insights
What We Do
We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business. Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.
