I2C DPS Director

Posted Yesterday
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Manila, Metro Manila, National Capital Region, PHL
Hybrid
Expert/Leader
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Leads the global Invoice to Cash organization for Johnson & Johnson, setting strategy, ensuring accurate and timely service delivery, strengthening compliance and controls, managing regional stakeholders and BPO providers, and driving standardization, continuous improvement, change management, and organizational performance across a global shared-services environment.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

Multi-Family Finance

Job Category:

People Leader

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

DePuy Synthes is recruiting for position, located in Bogota , Colombia .  Alternate Hybrid locations may be considered Manila , Philippines.


Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):


Bogota Colombia: Requisition Number: R-097995

Manila, Philippines:  Requisition Number: R-107271

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.


Johnson & Johnson Global Services Finance provides I2C services and financial support for Johnson & Johnson companies across all regions (Asia Pacific, EMEA, Latin America and North America).  This role will be fully responsible and accountable for the overall leadership, strategy and direction of Invoice to Cash activities placed in the Global organization.  This dynamic role will establish a new Global team with a global mindset, create a positive culture, and drive standardization and simplification of processes. This role will collaborate with Service Delivery Leads within each of the Regions, Global stakeholders and the Global Process Owner to further evolve processes. 


Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.


Key Responsibilities: 

  • Responsible for the strategy, accuracy and timeliness of Global Invoice to Cash processes for Johnson & Johnson companies globally.  
  • Develop and articulate vision for Global Invoice to Cash organization and build customer-focused organizational culture 
  • Provide leadership and ensure Global Invoice to Cash service delivery commitments and customer expectations are met 
  • Accountable for overall customer satisfaction and meeting required service levels 
  • Develop and operationalize Global Invoice to Cash strategies that enhance effectiveness and compliance 
  • Build and manage key relationships with Global Services leadership to ensure service delivery commitments and value expectations are met 
  • Provide leadership to acquisitions, divestures, reorganizations and other integrations as required 
  • Provide leadership and oversight to third-party Business Process Outsourcing (BPO) providers as needed 
  • Align with GPO to collaborate on the development, communication and continuous improvement of the policies, processes and procedures for Global Invoice to Cash 
  • Deliver talent, business and financial expectations for Global Invoice to Cash 
  • Ensure Global Invoice to Cash remains compliant with all statutory, regulatory and SOX 404 requirements. Provide guidance, direction and expertise to support all internal and external audits, ensuring effective controls for end-to-end processes.   
  • Drive a continuous improvement and change management capability to optimize effectiveness and efficiency of Global Invoice to Cash processing 
  • Collaborate with Global Services Cross-Functional Leaders, Global Process Owner (GPO), Regional Service Delivery Leads and other Global Services stakeholders to identify and deliver improvements in service performance and global standards 
  • Maintain and foster external relationships and benchmarking to ensure responsiveness to changing environment 
  • Other duties as assigned 

Qualifications 

Education: 

  • A minimum of a Bachelor’s level degree is required, preferably in accounting or finance 
  • A minimum of 15 years of professional experience is preferred 
  • At least 3 years of experience in a Shared Service Center of a multinational corporation or BPO preferred 
  • MBA, CPA, CMA, and/or other financial certifications is preferred 

Experience and Skills: 

Required: 

  • Experience managing Global Invoice to Cash function of a large multi-state company  
  • Significant experience driving large, complex projects to a successful completion as well as ability to work in a Global environment  
  • Ability to lead organizations/teams through change while maintaining day-to-day operations  
  • Strong interpersonal skills and the ability to interact with employees, colleagues, leaders and stakeholders at all levels with a proven record of influencing outcomes remotely  
  • Ability to manage ambiguity and fluid situations, demonstrating a pragmatic approach 
  • Successfully manage multiple priorities and be very organized 
  • Develop and maintain a high-performing team with the ability to lead in a matrixed environment 
  • Strong ability to mentor and delegate as appropriate 
  • Ability to champion new ideas, concepts and technologies and obtain buy-in from executive leadership and peers 

Preferred: 

  • Track record of driving business results through inspirational leadership, empowering people to act with speed, agility and accountability to deliver against the organizational goals 
  • Strong understanding of current best practices in Accounting and Financial Systems, including SAP 

Other: 

  • This position may require up to 20% international travel

 Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.


Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.


#LI-Hybrid

#DePuySynthesCareers




Required Skills:



Preferred Skills:

Budget Management, Business Savvy, Developing Others, Fact-Based Decision Making, Financial Analysis, Financial Competence, Financial Management, Financial Modeling, Financial Planning, Financial Risk Management (FRM), Inclusive Leadership, Leadership, Resource Allocation, Strategic Analysis, Tactical Planning, Workforce Analytics

Skills Required

  • Bachelor's degree, preferably in accounting or finance
  • Experience managing a global Invoice to Cash function for a large multi-state company
  • Experience driving large, complex projects to successful completion in a global environment
  • Ability to lead organizations and teams through change while maintaining daily operations
  • Strong interpersonal and stakeholder-influencing skills across all organizational levels, including remotely
  • Ability to manage ambiguity, multiple priorities, and fluid situations
  • Ability to develop and maintain a high-performing team in a matrixed environment
  • Ability to mentor and delegate effectively
  • Ability to champion new ideas, concepts, and technologies and gain executive buy-in
  • At least 15 years of professional experience
  • At least 3 years of experience in a multinational shared service center or BPO
  • MBA, CPA, CMA, or other financial certification
  • Track record of driving business results through inspirational leadership and accountability
  • Understanding of accounting and financial systems, including SAP

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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