I.T. Administrator

Join the Ritz-Carlton Yacht Collection:  Where Every Voyage is a Symphony of Luxury

Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.

The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.

The Employee Promise

At The Ritz-Carlton, our Ladies & Gentlemen are the most important resource in our service commitment to each other and our guests.

By applying the principles of trust, honesty, respect, integrity, and commitment, we empower and nurture talent to the benefit of each individual and the company.

The Ritz-Carlton fosters a culture where all are valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.

Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.

We are seeking an experienced IT Administrator to join our team. The successful candidate will be responsible for managing our Azure environment, providing desktop support, supporting our CRM system, onboarding new employees, procuring hardware, managing accounts, and maintaining our Active Directory, DNS, and DHCP infrastructure. Additionally, the IT Administrator will be responsible for certificate management and group policy management. 

• Manage and maintain our Azure environment, including virtual machines, storage, and security 
• Provide desktop support to employees, including troubleshooting and resolving hardware and software issues 
• Onboard new employees, including setting up accounts and equipment 
• Procure hardware and software as needed for employee onboarding 
• Manage accounts, including user access and permissions 
• Maintain our Active Directory, DNS, and DHCP infrastructure 
• Manage certificates, including issuing and revoking certificates 
• Manage group policy, including creating and applying policies 
• Collaborate with other IT team members to ensure efficient and effective IT operations 
• CRM support may be needed
• Stay up-to-date with industry trends and emerging technologies 

• A degree in Computer Science or a related field is preferred
• 3+ years of experience in IT administration 
• Experience with Azure, desktop support, CRM support, onboarding, hardware procurement, account management, Active Directory, DNS, DHCP management, certificate management, and group policy 
• Strong technical skills and knowledge of IT systems and infrastructure 
• Excellent problem-solving and analytical skills 
• Effective communication and collaboration skills 
• Ability to work in a fast-paced environment and prioritize tasks effectively 
• Certifications: Microsoft Certifications, including Azure; CompTIA A+; CompTIA Network+

Work Environment

• Hybrid (2+ days per week in-office) in downtown Ft. Lauderdale

The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.