I&O Business Manager

Posted 15 Days Ago
Be an Early Applicant
6 Locations
In-Office
84K-127K Annually
Senior level
Real Estate • Financial Services
There's the conventional way. And there's the JLL way. A more innovative, intelligent way. See a brighter way.
The Role
Support the Head of Infrastructure & Operations and IT leadership by preparing briefings, agendas, and executive materials; coordinate Global Executive Board and Board of Directors meetings; drive follow-ups and cross-functional execution; partner with Marketing & Communications; and lead strategic projects across JLL globally.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Firm Overview  

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.8 billion and operations in over 80 countries around the world, our more than 108,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.   

The Opportunity  

The Business Manager role for the Infrastructure and Operations organization is a critical role supporting the Head of I&O and the overarching technology leadership team, direction and success at JLL. The role is active across multiple and varied activities designed to allow the Head of I&O to be most productive. This individual regularly leverages their internal and external network, as well as a deep knowledge of the organization, to proactively identify areas of support needed. This individual is focused on overseeing key business initiatives of the organization, supporting on and driving company-wide projects large and small, supporting the I&O on internal and external engagements, client meetings etc and driving execution into the broader organization. 

 

Primary Responsibilities 

  • Prepare materials for Head of Infrastructure and overarching IT organization: 

  • Internal and External meetings -  prepare agendas for trips with clients, presentations, speaking engagements, panels, etc. 

  • Maintain abreast of internal JLL and external macro-economic trends to incorporate thoughts into briefings or analysis provided 

  • World Economic Forum and other large corporate events 

  • Drive follow-up and advance priorities, liaising with internal stakeholders 

  • Assist with key client correspondence and follow-ups, etc. 

 

Global Executive Board Partnership 

  • Work closely with the other business managers and provide leverage to the Head of Infrastructure on assignments that can include highly confidential and delicate topics 

  • Support for the Global Executive Board and Board of Directors. Working with other IT leaders and their business managers: 

  • Set out and adjust agenda for GEB meetings, BoD meetings, GEB calls, ad hoc requirements - with input from CIO, GEB, CEO, etc 

  • Communicate with teams regarding presentations, materials, deadlines etc 

  • Ensure standard of materials and review before submitted 

  • Take notes and actions during meetings, circulate thereafter 

  • Drive follow-ups and execution with GEB and other team members post meetings 

Marketing and Communications 

  • Work closely with Marketing & Communications and Executive office on: 

  • Large internal leadership meetings 

  • Communications from the executive office (content, key topics etc) 

Strategic Projects  

  • Driving a broad range of strategic projects across the global JLL business portfolio 

Requirements 

  • Experience working in strategic consulting or as an analyst in private equity/investment banking with a blend of corporate experience preferred. 

  • Can operate independently with excellent time management skills and ability to deliver on multiple, competing priorities in a dynamic environment 

  • Strong relationship-building skills to establish credibility quickly and partner globally across all levels within an organization 

  • Demonstrates a high level of emotional intelligence with the ability to adapt personal style to different situations and cultures 

  • Outstanding customer service; anticipates needs and responds to stakeholder issues in an expedient and professional manner  

  • Excellent verbal and written communications including the ability to generate compelling slide decks for diverse audiences 

  • Experience supporting and partnering with executives in C Suites in a multinational company 

  • Demonstrates integrity and sound judgment in handling sensitive matters 

  • Strong project management skills and ability to execute cross-functional projects 

  • Strong attention to detail with a fundamental concern for the accuracy of information, including the ability to organize large amounts of data and track multiple projects simultaneously 

  • Strong knowledge of the business, finance and analytics 

  • Bi-lingual in English and German, Spanish and/or French is a plus 

  • Ability to travel globally as needed 

 

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

84,000.00 – 127,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Chicago, IL, Houston, TX, New York, NY, Phoenix, AZ, Portland, OR, San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Skills Required

  • Experience in strategic consulting or as an analyst in private equity/investment banking
  • Ability to operate independently and manage multiple competing priorities
  • Strong relationship-building skills and ability to partner globally across all levels
  • High emotional intelligence and cultural adaptability
  • Outstanding customer service orientation and stakeholder responsiveness
  • Excellent verbal and written communication skills including ability to generate compelling slide decks
  • Experience supporting and partnering with C-suite executives in a multinational company
  • Demonstrates integrity and sound judgment handling sensitive/confidential matters
  • Strong project management skills and ability to execute cross-functional projects
  • Strong attention to detail and ability to organize large amounts of data and track multiple projects
  • Strong knowledge of business, finance, and analytics
  • Ability to travel globally as needed
  • Authorization to work in the United States without visa sponsorship
  • Bi-lingual in English and German, Spanish and/or French

JLL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
  • Retirement Support Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
  • Leave & Time Off Breadth Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.

JLL Insights

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The Company
HQ: Chicago, IL
66,101 Employees
Year Founded: 1999

What We Do

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

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