Under the leadership of the Director of Hydronics and Water Heating, take a lead role in developing sales and support of the hydronic offering of Famous Supply by actively participating in contractor sales, training, job site visits, quotations, and identification of hydronic customers and targets.
The Hydronic Product Specialist will be part of the marketing and product recommendations and will provide technical sales support in system design, layout, troubleshooting, and supporting branch questions towards hydronics.
A positive attitude, enthusiasm, initiative, creativity, leadership, teamwork, professionalism, and a strong desire for continuous improvement are important for this position.
Education and/or Experience
- Requires successful completion of an approved HVAC/R vocational curriculum and at least 3 years in the industry. The successful candidate must also have a track record of creating partnerships with internal and external customers.
Job Requirements
- Strong knowledge of various hydronic systems, components, and control systems
- Solid Computer skills. A demonstrated ability to quickly learn and work with Outlook, Excel, Eclipse operating system, Radiant Design software.
- Good presentation skills for group training and sales support. Must be a team player and have above-average communication skills.
- Skilled in troubleshooting hydronic applications
- Occasional overnight travel required
Job Responsibilities
- Assist in hydronic market development through customer identification, sales support, customer training and development, and sales team development
- Support Sales team and customers in system design, application, proposal generation, and presentations
- Field Technical sales support by site walk-through, system analysis, application analysis, performance recommendations to meet customers’ requirements.
- Train branch personnel within assigned territory
- Make recommendations for effective branch inventory, stock levels, new product offerings, consolidation opportunities.
What We Do
Famous Supply is a fourth generation family-owned wholesale distribution company of HVAC, Plumbing, Industrial/PVF, and Building Products.
Since 1933, Famous has grown into a large regional distributor that operates through its 35 locations: 1 Central Distribution Center, 2 Regional Distribution Centers, 12 Kitchen and Bath Showrooms and 18 classrooms primarily throughout Ohio, Western Pennsylvania, and West Virginia. Famous Supply supports the residential, commercial, industrial, and institutional markets for new construction, replacement, repair, remodeling, parts, and service. In addition, Famous Supply offers an associate and customer training program called Famous University.
Our purpose is to build meaningful relationships for life! We strive for continuous improvement to service our customers more effectively and work hard to reach new customers in this ever-changing market. Over the years we have stuck with the philosophy of wholesale only. We feel it is important to continue to show our loyalty to our customer base.
Famous’ greatest asset is our people. Our management, sales, operations and support teams have extensive experience in the industry. We take pride in a job well done, and we encourage a culture of teamwork among all of our Famous associates, our customers, our manufacturers and other industry professionals. Our teamwork philosophy works because we treat everyone with respect. Our innovative approach to customer service, coupled with the knowledge and expertise of our factory-trained, professional Famous Supply associates means unbeatable service.
