(Hybrid) Pharmacy Benefits Project Manager I

Who We Are:   NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. 

Job Summary:

As a Project Manager at NFP Rx Solution, you will lead initiatives focused on optimizing prescription benefits for self-funded employers. This role requires a deep understanding of prescription benefit management, healthcare regulations, and project management best practices. The successful candidate will represent the company and take the lead role in collaborating with external partners, clients, prospects, and cross-functional teams to implement tailored, cost-effective, and efficient prescription benefit programs for our clients.

 

Essential Duties and Responsibilities: 

1. Manage the end to end process of winning and implementing new business; including the RFP process, all contracts and redlines, implementation with PBM or carrier, QA testing, and VPS product implementation.
2. Manage the process for market checks and renewals of existing business.
3. Lead project initiatives with key stakeholders and define project objectives, scope, and deliverables.
4. Communicate externally as a representative of the company sharing project updates, requests, deliverables, and “Our Value Added Service”.
5. Proficient in PBM marketplace, including carrier contracts and services.
6. Monitor project progress, identify potential risks, and implement mitigation strategies.
7. Collaborate with department heads to identify and assign skilled team members to projects.
8. Implement and enforce quality assurance processes to ensure deliverables meet client expectations.
9. Manage changes to project scope, schedule, and costs effectively.
10. Maintain detailed project documentation, including project plans, meeting minutes, and status reports.
11. Present a positive image of self and of VPS / NFP, in and out of the office.

Minimum Requirements for Education, Experience, and Certifications/Licenses:

1. Bachelor’s degree preferred.
2. Prefer 5 years’ experience in PBM or related industry experience in project management.

Qualifications & Skills:

1. Thorough knowledge of the Employee Benefits industry, and PBM specifically
2. Ability to interpret industry policies and contract documents, proposals, and other documentation
3. Ability to respond efficiently and accurately to common inquiries or complaints from customers or carrier
4. Ability to effectively present information to insured clients and their respective carriers
5. Excellent oral and written communication skills and command of the English language
6. Ability to apply basic mathematical concepts such as percentages, adding, subtracting, multiplying and
   division to required tasks
7. High degree of critical thinking, organizational and decision making skills
8. High degree of initiative
9. High degree of attention to detail
10. Ability to function independently with minimal supervision
11. Ability to prioritize multiple projects and meet objectives and deadlines established by supervisor and
    clients, often with short turnaround times
12. Ability to maintain positive and beneficial relationships with department staff, numerous internal
    departments, external customers, agents, and subscribers
13. Proficiency in MS Teams, Excel, Word, Outlook, and PowerPoint
14. Ability to comply with company confidentiality requirements as well as with HIPAA and other applicable
    government regulations
15. Excellent leadership skills

Travel:
This position may require travel 5% of the time, with occasional overnight trips.

Physical Demands:
These physical demands are representative of those that must be met by an employee to successfully
perform the essential functions of the job. Reasonable accommodations may be made to enable
individuals with disabilities to perform essential functions.

1. Able to lift and carry 15 pounds
2. Able to work at a desk using computer equipment up to 95% of the time
3. Frequent telephone use

NOTE:
The information in this job description indicates the general nature and level of work performed by
employees in this classification. It is not a comprehensive list of all duties, responsibilities and/or
qualifications required of employees assigned to this position.

What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $64,000.00 – $86,000.00. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. 

NFP and You... Better Together! 

NFP is an inclusive Equal Employment Opportunity employer. 

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.