Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Compliance Coordinator- Obtains and maintains CLIA certificates of waiver for all CTC clinics. Coordinates with Regional Managers to ensure CLIA certificates are distributed to the appropriate centers. Oversees renewals of all existing CLIA certificates.
- Drafts and implements policies and tools related to CLIA compliance for all centers and full-scale labs.
- Submits change forms to CMS for all changes to laboratory directors and addresses listed on CLIA certificates.
- Maintaining CLIA compliance binders at all centers.
- Regularly checking [email protected] email and distributing emails to applicable team members.
- Conducts regulatory research as needed.
- Works with the Chief Compliance Officer to draft, update, and implement companywide compliance policies and procedures. Works with the applicable departments to distribute new policies and procedures.
- Collaborates with Regional Managers and Program Directors/Program Supervisors on compliance related projects and tasks.
- Maintains and organizes License Tracking Chart: sends bi-monthly state license reminder emails and follows up with applicable team members regarding license renewals and updates.
- Maintains and updates at least annually personnel file audit checklists.
- Attends weekly compliance team meetings: updates compliance work plan weekly prior to such weekly meetings.
- Assists with maintaining the Corporate Contact Excel spreadsheet and Master Center List Excel spreadsheet.
- Assists with maintaining tracking table for reported employee conflicts of interest.
- Attends monthly Compliance Review Committee meetings and records minutes and submits them to the Chief Compliance Officer for review and distribution in a timely manner.
- Attends bi-monthly DEA Compliance Task Force meetings and records minutes and submits them to the Chief Compliance Officer for review and distribution in a timely manner.
- Assists with contract management in Sharepoint and contract summary tables.
- Assists with compliance audits when needed.
- Supporting the Chief Compliance Officer and General Counsel with other duties as assigned.
- Bachelor’s degree and/or minimum of 2-3 years’ experience in substance abuse treatment in a clinical role or compliance role.
Schedule
- On-site role in Downtown Greenville, SC
- Monday - Friday 9:00 AM - 5:00 PM
- Training and onboarding are fully on-site. There is a potential for up to two days a week working remote based on the candidate's ability to consistently meet productivity and quality guidelines.
Position Benefits
- Have a daily impact on many lives.
- Excellent training if you are new to this field.
- Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
- Opportunity to save lives everyday!
Benefits Package
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
Skills Required
- Bachelor's degree
- Two to three years of experience in substance abuse treatment in a clinical role or compliance role
- Paralegal certification or paralegal experience
Crossroads Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crossroads and has not been reviewed or approved by Crossroads.
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Parental & Family Support — Paid maternity and paternity leave are part of the package for full‑time teammates. This provides family‑focused support during key life events.
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Retirement Support — A Safe Harbor 401(k) with a company match is offered. This facilitates structured, employer‑supported retirement savings.
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Wellbeing & Lifestyle Benefits — Designated mental health days, Calm app access, and flexible schedules are highlighted. These offerings can bolster day‑to‑day wellbeing beyond base pay.
Crossroads Insights
What We Do
We exist to improve health equity in order to create superior outcomes. Crossroads is a behavioral healthcare company founded in 2005, with more than 110 locations across nine states. We provide medication-assisted treatment (MAT) and measurement-based care to help our patients on their path to recovery. We also offer services for hepatitis C, toxicology screening, digital health screens, and smoking cessation in many of our locations. We provide the highest level of convenience with TeleVisits, our 24/7 hour call center, and appointments within 48 hours or less
