Hybrid Administrative Associate - Mon - Fri 11am-8pm

Posted 7 Hours Ago
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Columbus, OH
Junior
Professional Services
The Role
The Hybrid Administrative Associate will provide administrative support by handling phone lines, customer service, document editing, data entry, scheduling, and ensuring timely completion of tasks while maintaining quality assurance and communicating effectively with team members and clients.
Summary Generated by Built In

Williams Lea is hiring for a Hybrid Administrative Assistant for our Columbus, OH office to work Monday to Friday 11:00 am to 8:00 pm!

Pay: $18.05 - $19.00/hour

Benefits:

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Company Provided Parking

Job Duties:

  • Utilize appropriate logs and/or tracking software for all administrative work 

  • Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task life cycle. 

  • Perform work in administrative support, including, but not limited to, answering phone line, providing customer service, editing documents for communications/memos/presentations, data entry for expense/time/other, creating reservations/scheduling (Meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support 

  • Use established procedures, standards, and formats to complete administrative requests to client satisfaction 

  • Communicate with team members, lead, supervisor or client on job or deadline concerns 

  • Meet contracted deadlines for service delivery to our clients 

  • Troubleshoot basic software or hardware problems 

  • Help to foster a proactive environment of continuous service enhancement and relationship building with the client 

  • Perform quality assurance on work of others, as requested 

  • Adhere to Williams Lea policies, in addition to client policies 

  • Use equipment and supplies in a cost efficient manner 

Job Qualifications :

  • High school diploma or equivalent 

  • Minimum (1) year administrative support experience preferably in a legal, banking or large corporate environment 

  • Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills 

  • Familiar with other software programs for providing administrative support 

  • Strong attention to detail; able to work on multiple projects simultaneously 

  • Must have good organizational skills 

  • Must be able to meet deadlines and complete all projects in a timely manner 

  • Ability to handle sensitive and/or confidential documents and information 

  • Able to exercise good judgment to make decisions that conform to business needs and policy 

  • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level 

  • Ability to maintain professional composure when working with immediate deadlines 

  • Ability to work both independently and collaboratively as part of a team 

  • Ability to work in a fast paced environment 

  • Ability to communicate professionally both verbally and in writing 

Who we are:

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

#piq

Top Skills

MS Office
The Company
HQ: New York, New York
3,739 Employees
On-site Workplace
Year Founded: 1820

What We Do

Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.

Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.

Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.

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