Join a Growing Airport in a Dynamic Operations Role
Avports is seeking a motivated and detail-oriented Landside Operations Coordinator to support day-to-day terminal and landside operations at Tweed New Haven Airport (HVN).
HVN is undergoing a major transformation, including a new terminal and expanded operations—creating an exciting opportunity to join a growing team focused on delivering safe, efficient, and customer-focused airport operations.
The Opportunity
In this role, you will support the safe and efficient operation of airport landside areas, including roadways, parking, passenger flow, and terminal support functions. You will play a key role in coordinating daily operations, responding to incidents, and ensuring a high-quality passenger experience in a fast-paced, 24/7 environment.
Key Responsibilities
- Monitor and control traffic flow across roadways, curbsides, and parking areas
- Support passenger flow, wayfinding, and overall terminal operations
- Respond to incidents, emergencies, and service requests in accordance with airport procedures
- Address passenger inquiries and concerns, ensuring timely resolution and a positive experience
- Conduct routine inspections of landside and terminal areas for safety, cleanliness, and operational readiness
- Monitor parking and curbside operations to support efficient service and revenue control
- Oversee activities on the terminal ramp, including fueling coordination and ground support operations
- Escort vendors and contractors and ensure compliance with safety and operational standards
- Support airport security programs, including monitoring access control, surveillance systems, and inspections
- Assist with snow and ice operations and weather response as needed
- Maintain operational logs, incident reports, and communicate updates to leadership
What You Bring
- High school diploma required; technical training or associate’s degree preferred
- At least one (1) year of experience in airport operations, security, or a related field (or equivalent education)
- Basic knowledge of airport environments, operations, or safety procedures
- Strong customer service skills and ability to work in a high-volume, public-facing environment
- Ability to remain calm and make sound decisions in dynamic or emergency situations
- Strong communication, organizational, and problem-solving skills
- Valid driver’s license and ability to obtain airport driving privileges
Additional Requirements
- Must be at least 18 years of age
- Must be authorized to work in the United States without sponsorship
- Must successfully pass TSA background screening and obtain airport security clearance
- Must meet FAA Part 139 training and operational requirements
Work Environment
- Primarily works in a busy airport terminal and landside environment, including passenger areas, curbside, roadways, and parking facilities, with occasional access to airside locations
- Regular exposure to passenger traffic, vehicle activity, varying weather conditions, and moderate noise levels, requiring continuous movement and situational awareness
- This is an essential position requiring availability for shift work, including nights, weekends, holidays, and emergency response, supporting 24/7 airport operations.
Why Join Avports
- Be part of a growing airport with significant development and expansion
- Work in a hands-on operational role with real impact on passenger experience
- Join a company with a strong aviation legacy and growth trajectory
- Gain experience in a dynamic, safety-critical environment
Compensation & Benefits
Avports offers a competitive compensation package and benefits, which may include:
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
Apply Today
If you are looking to build your career in airport operations and thrive in a fast-paced, team-oriented environment, we encourage you to apply!
Skills Required
- High school diploma
- Technical training or associate's degree
- At least one year of experience in airport operations, security, or a related field, or equivalent education
- Basic knowledge of airport environments, operations, or safety procedures
- Strong customer service skills
- Ability to work in a high-volume, public-facing environment
- Ability to remain calm and make sound decisions during dynamic or emergency situations
- Strong communication, organizational, and problem-solving skills
- Valid driver's license
- Ability to obtain airport driving privileges
- At least 18 years of age
- Authorization to work in the United States without sponsorship
- Successful completion of TSA background screening
- Ability to obtain airport security clearance
- Meet FAA Part 139 training and operational requirements
- Availability for nights, weekends, holidays, shift work, and emergency response
Similar Jobs
What We Do
Avports develops, operates, manages, and invests in small and mid-sized airports and military bases, working with airport owners. Its services include airport operations and maintenance; terminal and facility management; airport commercial and property management; air-service development; and aviation services such as ground handling and aircraft rescue and firefighting. The company also develops airport infrastructure through public-private partnerships, serving airports in the United States and Caribbean.
