HUMAN SERVICES POLICY AND SYSTEMS SPECIALIST

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
64K-74K Annually
Junior
Other
The Role
Performs technical, analytical, evaluative and liaison work to plan and develop statewide human service programs, policies and systems. Conducts onsite monitoring and inspections of child care providers for licensing compliance, documents and tracks corrective actions, investigates complaints, provides technical assistance and training, maintains confidential electronic and paper records, and may provide legal testimony related to licensure.
Summary Generated by Built In
DepartmentDepartment of Human ServicesDivisionSocial/Human ServicesSalary$63,918.00 - $74,367.00Job ProfileJC-02710300-77 - Human Services Policy & Systems Specialist (RIASSE L580 DHS DCYF BHDDH DOC)Scheduled Work Days & Work Hours

Monday - Friday, 8:30 am - 4:00 pm

35 Hours - Standard

Restricted/Limited to the leave of the prior incumbent.

Job Requisition NumberJR103295 HUMAN SERVICES POLICY AND SYSTEMS SPECIALIST (Open)Pay GradeC00A24 AClassificationHuman Services Policy & Systems SpecialistClass Definition

GENERAL STATEMENT OF DUTIES: To perform highly responsible technical, analytical, evaluative and liaison work for the planning and development of human service programs, policies and systems on a statewide basis; to do related work as required.

SUPERVISION RECEIVED: Works under the supervision of a superior with some latitude for the exercise of independent judgement; work is usually reviewed upon completion for effectiveness and adherence to desired objectives and results obtained.

SUPERVISION EXERCISED: As required may supervise the work of clerical personnel assigned to assist.

ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:

  • To perform highly responsible technical, analytical, evaluative and liaison work for the planning and development of human service programs.
  • To assist in the planning, organizing and development of human service policy and systems in an electronic environment.
  • To do related work as required.

REQUIRED QUALIFICATIONS FOR APPOINTMENT:

KNOWLEDGES, SKILLS AND CAPACITIES: A working knowledge of the methods and techniques involved in the collection and organization of social and economic data used in the planning and development of human services programs, policies and systems; the ability to make technical studies and surveys and to analyze and evaluate said data and make policy and system recommendations; the ability to understand and use electronic file maintenance in effective working relations with federal, state and community officials as well as the general public; and related capacities and abilities.

EDUCATION AND EXPERIENCE:

Education: Such as may have been gained through: graduation from a college of recognized standing; and

Experience: Such as may have been gained through: employment in a responsible technical capacity in human service programs.

Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Supplemental Information

o Independently monitor, evaluate and inspect child care centers and family child care homes throughout the State to assess for compliance with applicable health and safety regulations as well as developmentally appropriate service delivery to determine licensure and/or enforcement actions. Conduct on site monitoring visits to document and track compliance with licensing regulations. Monitoring visits include completing a thorough inspection of physical space including, indoor and outdoor areas; reviewing program policies, inspection reports and staff/child files and observing interactions between children and staff. This position requires that specialists engage directly with providers to share monitoring reports, address compliance/non-compliance and follow up on any corrective action. Specialists are responsible for managing, tracking and communicating information related to the licensure including renewal dates, current status, and corrective actions including timely follow up. May be responsible for addressing complaints received by DHS/DCYF, including investigations of abuse and/or neglect. May provide legal testimony related to licensure as requested. Must have the ability to maintain confidential and updated electronic and hard copy records. The position requires state coverage.
o Additionally, specialists provide technical assistance to programs related to improving service delivery and/or becoming a licensed child care provider. This may include participating in, conducting and/or facilitating trainings for owners, administrators, child care staff members and/or caregivers working in conjunction with other State agencies and/or partners aimed at improving quality child care for Rhode Island families.
o Possession of a bachelor’s degree from an accredited institution of higher education in human/child development or social work and two years’ experience working in the field of family and children services is preferred.
The individual hired to fill this position is being hired into an E-Verify site which contains Federal tax Information (FTI), as defined in IRS Publication 1075. Although the individual may not have direct access to FTI, the individual is required to have their employment eligibility validated through E-Verify.
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfBenefits

For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
 

Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.

Skills Required

  • Graduation from a college of recognized standing (post-secondary degree)
  • Employment in a responsible technical capacity in human service programs
  • Working knowledge of methods and techniques for collecting and organizing social and economic data
  • Ability to analyze and evaluate data and make policy and system recommendations
  • Ability to use electronic file maintenance and maintain confidential records
  • Ability to perform onsite monitoring, inspections, compliance tracking, and investigations including possible legal testimony
  • Ability to work effectively with federal, state, community officials and the general public
  • Employment eligibility validated through E-Verify (E-Verify site requirement)
  • Bachelor's degree in human/child development or social work and two years' experience in family and children services
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The Company
Year Founded: 1877

What We Do

The State of Rhode Island is the official government entity responsible for the administration, governance, and delivery of public services to the citizens and residents of the state of Rhode Island.

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