Human Resources Training and Development Manager

Under the administrative supervision of the Chief Human Resources Officer or designated administrator, provide and lead the training and development initiatives across our university system, comprised of UNH, PSU, KSC and the system office. This role will play a crucial part in enhancing employee skills, fostering a culture of continuous learning, and supporting the professional growth of staff members across all campuses.

Duties/Responsibilities

• Training Strategy and Program Development: Develop and implement a comprehensive training and development strategy that aligns with the unique missions and strategic goals of each institution within the university system.
• Collaboration and Alignment: Partner closely with HR leaders, institutional executives, and department heads across the organization to identify development/training needs and priorities. Ensure alignment of training/development  programs with organizational objectives and initiatives.
• Training Program Management: Oversee the design, delivery, and evaluation of training/development programs and initiatives tailored to the diverse needs of faculty, staff, and leadership across the university system. Programs may include leadership development, compliance training, technical skills training, and onboarding programs.
• Learning Management System (LMS): Manage and optimize the use of the university system's Learning Management System (LMS) to deliver and track training programs effectively. Ensure the LMS meets the specific needs of each institution and supports continuous learning and development.
• Evaluation and Continuous Improvement: Establish metrics and key performance indicators (KPIs) to assess the effectiveness of training programs. Analyze training data and participant feedback to continuously improve program content, delivery methods, and overall impact.
• Compliance and Policy Adherence: Ensure all training programs comply with regulatory requirements and adhere to university policies and procedures. Stay informed about industry trends and best practices within higher education and externally for training and development.
• Leadership Development: Collaborate with institutional leaders to identify and develop leadership talent within the university system. Support succession planning efforts and foster a pipeline of future leaders. 
• Prosperous Partnership for Success: Working collaboratively with Recruiting team to identify success factors for roles to construct a talent pipeline.  Build a talent blueprint working with Leaders and HR Business Partners to create an environment of development where internal candidates are identified for growth opportunities and capitalize on our succession planning tool.
• Employee Engagement: Promote a culture of learning and development that enhances employee engagement, satisfaction, and retention across the three institutions. Support initiatives that contribute to a positive and inclusive work environment.
• Active Member of Human Resource Community:  Actively engage with all teams within HR to cultivate an environment of development that will infiltrate all campuses and offices that promotes an environment of growth and development.

Requirements

Minimum Acceptable Education & Experience:

• Bachelor’s degree in Human Resources, Organizational Development, Higher Education Administration, or a related field. Master’s degree preferred.
• Minimum of five years of progressive experience in training and development roles within higher education or a complex organizational setting, with at least 3 years in a leadership or managerial capacity, including experience in managing and utilizing Learning Management Systems (LMS) for training delivery.

Other Requirements:

• Strong understanding of adult learning principles, instructional design methodologies, and training delivery techniques suitable for a diverse academic and administrative audience.
• Experience managing Learning Management Systems (LMS) and other training technology platforms.
• Excellent communication, presentation, and interpersonal skills, with the ability to build collaborative relationships and influence stakeholders at all levels.
• Strategic thinker with the ability to translate organizational goals into effective training and development strategies and initiatives.
• Demonstrated ability to identify resources and medium in which development will be successful for the individual, group or organization.
• Work with diverse academic, cultural and ethnic backgrounds of faculty and staff and students.

Preferred Qualifications:

• Utilize Workday and other tools to create an environment of professional development for employees and the organization, fostering continuous learning and growth.
• Experience with instructional design principles and methodologies.
• Familiarity with learning assessment tools and techniques.
• Adept with a variety of multimedia training platforms and methods.

Applicant Instructions: 

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application:

(Maximum of 5 Documents - additional documents can be added to the Application Questions section of the application)

• Resume/CV
• Cover Letter

Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range:

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

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