At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Core ValuesThe Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
- Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
- Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
- Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
Job Summary
The HR Specialist is responsible for managing core human resources functions, with a strong emphasis on performance management, employee engagement, and general HR administration, while also supporting talent acquisition. This position plays a critical role in ensuring compliance, improving HR processes, and fostering a positive employee experience.
Approximately 70% of this role focuses on performance management and HR operations, with 25–30% dedicated to talent acquisition and succession planning.
Key Responsibilities
- Performance Management (Primary Focus)
Oversee and manage the company’s performance management program, ensuring alignment with organizational goals.
- Launch, monitor, and continuously improve the performance management system.
Educate employees and managers on performance review processes, goal-setting, and feedback best practices.
- Serve as the primary point of contact for all performance management inquiries.
Provide guidance to employees and managers on performance processes, timelines, and expectations.
Address questions and issues related to evaluations, goals, and feedback.
Ensure consistency and clarity in all performance-related communications.
- Assist in sourcing, implementing, and managing performance management software solutions.
Evaluate and select tools that meet organizational needs.
Support system setup, configuration, and rollout with vendors and internal teams.
Ensure accurate data, troubleshoot issues, and train users for smooth adoption.
Recommend improvements to enhance efficiency and usability.
- Support succession planning and leadership development initiatives.
Acts as a bridge between HR and Talent Acquisition to support business growth through effective people strategies.
General HR Administration
Key responsibilities and accountabilities include, but are not limited to, the following:
- Manage employee benefits programs, including medical coverage, eligibility, and compliance with healthcare laws (e.g., ACA/Obamacare).
- Handle government-related HR matters such as re-employment assistance, workers’ compensation, and other institutional requirements.
- Prepare and process employment verification letters and handle work-related incident reporting.
- Maintain employee records and ensure compliance with federal, state, and local employment regulations.
- Preserves HR data integrity and oversees all E-Verify and I-9 audit processes.
- Collaborate with internal teams to ensure consistency and alignment of HR policies and processes.
Other responsibilities:
HR Systems, Reporting, and Compliance
Assess HR processes to identify opportunities to improve efficiency and the employee experience.
Generate clear and insightful presentations and reports for leadership on HR metrics and trends.
Collaborate & Leverage HR software tools to track performance, engagement, and recruiting data.
Ensure HR practices comply with applicable employment laws and company policies.
Talent Acquisition (10%–15% of Role), support recruitment process for select positions, from job posting to offer management, hand-in-hand with the TA team.
Utilize Applicant Tracking Systems (ATS) to source, track, and manage candidates. Ensure thorough candidate screening to verify hands-on experience and cultural fit.
Education and Experience
- A bachelor’s degree in Human Resources, Business, or a related field requires hands-on experience.
- 5 plus years of experience in HR, People Operations, or compliance, ideally within dynamic, fast-paced environments.
- Proficiency in HRIS platforms.
- Proficient in HR software tools and creating professional reports and presentations.
- Strong understanding of employment law, compliance, and leave administration.
- Excellent interpersonal, communication, and organizational skills
- Ability to handle confidential information with discretion and professionalism
Required Skills and Experience
Proven experience in human resources, with a strong emphasis on performance management and HR operations.
Experience managing benefits and understanding healthcare-related compliance (ACA, workers’ comp, etc.).
Working knowledge of talent acquisition and Applicant Tracking Systems (ATS).
Excellent communication, presentation, and interpersonal skills.
Strong organizational and analytical skills with high attention to detail.
Ability to handle sensitive information with discretion and professionalism.
Benefits:
- 401(k) with up to 4% matching
- Medical, dental, vision and life insurance
- Paid time off
- Paid public holidays
At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.
If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
Top Skills
What We Do
The Pharmacy Hub the national pharmacy fulfillment partner helping telehealth platforms, pharmaceutical manufacturers and healthcare innovators scale with speed, compliance, and confidence.
From USP 795/800 cleanrooms to open API integrations, our solutions are designed to remove barriers and streamline workflows. With the capacity to process 75,000+ prescriptions per day, we provide the scale and reliability needed to support rapid growth.
Why leading telehealth companies choose us:
• Licensed in all 50 states
• SureScripts certified
• Nationwide same-day fulfillment
At The Pharmacy Hub, our mission is simple: break barriers in healthcare so providers can focus on delivering better care and patients get the treatments they need quickly, reliably, and affordably. Together, we scale healthcare.
From our state‑of‑the‑art facilities, The Pharmacy Hub processes and ships thousands of orders daily with an unwavering commitment to quality and patient care. We provide both traditional medications and custom‑compounded formulations, enabling providers to differentiate treatment plans and deliver better outcomes. Our teams collaborate closely with telehealth companies, pharmaceutical partners, and healthcare organizations to design scalable solutions—whether through API integrations for real‑time inventory and order tracking, white‑label packaging, or rapid product onboarding.
Our mission is simple: break healthcare barriers. We break clinical barriers through advanced compounded medications, operational barriers through seamless integrations with provider networks, and financial barriers by offering wholesale pricing at volume.
At The Pharmacy Hub, we are driven by the belief that better access leads to better health. Every order we fulfill is part of a larger purpose—to empower providers, support innovation in care, and ensure patients everywhere receive the treatments they need quickly, reliably, and affordably.
