Hiring and Onboarding
- Coordination with Recruiting on all hiring activities
- Support of onboarding and new hire orientations
Employment lifecycle administration
- COLA salary change administration
- Transfers and promotion change administration
- Merit salary change administration
Leaves of absence
- Program support of employee leaves of absence
- Leave file administration
Workers’ compensation
- Program support of employee workers’ compensation claims
- Workers’ compensation file administration
Employment terminations
- Employment termination administration
- EDD administration
Data management and integrity
- HRIS administration and troubleshooting
- Data entry and administration
- Employee status and data authorization and notification
- Employee personnel file administration
- Reporting and auditing as requested
Employee program administration
- Compliance program administration
- Language certification administration
Benefit program administration
- Broker relations administration
- Carrier and third-party administrator administration
- Employee enrollment administration
- Open Enrollment administration
Employee support and response
- Ticket system administration and response
HR operations
- Employment verifications
- Supply administration
- Mail administration
- Support for Employee Services as requested
- Floor Warden duties
- Provides program and project support as requested
Essential Functions in Program Areas
- Ongoing administrative work associated with data maintenance and compliance deadlines. Includes maintenance of HR/Benefits/Workforce data in human resources information system (HRIS), creating and distributing programmed reports from the database such as staff rosters, onboarding lists, compliance completion, and employee data changes and authorizations.
- Creating and maintaining personnel records electronically and physically.
- Administering employee position status changes including circulating updated job descriptions, personnel action forms, and staff change notifications, updating the HRIS; participating in employee termination processing and all associated processing.
- Administering immunization compliance, the Department of Motor Vehicle (DMV) pull program, and the language translation certifications.
- Ongoing administrative and program operational work for employee leave of absences and workers’ compensation claims including communication with vendors, managers, and employees.
- Participating in compilation of time sensitive reports and audit preparation as requested.
- Completing employment verifications for current and past employees; assistance responding to legal documents requests.
- Administering and assisting with benefit program administration.
- Participating with the Recruiting Coordinator and the Human Resources Staff on new hire orientation and specific employee trainings.
- Ordering office and personnel supplies and materials.
- Monitoring, distributing, and responding to HR tickets and emails, ensuring all inquires and requests are distributed in a timely manner to the correct individual(s).
- Processing and distributing incoming department mail.
- Participating as back-up for all programs and teammates.
- Providing confidential administrative, operational, and project support to the HR team.
SKILLS, ABILITIES, KNOWLEDGE, COMPETENCIES
- Ability to handle data and conversations ethically, legally, and confidentially.
- Approaches work with integrity at all times.
- Is comfortable and timely in owning and reporting mistakes and is proactive in suggesting solutions and corrections.
- Exhibits a genuine interest in and understands the importance of human resources functions and programs.
- Proficient in Microsoft Office Suite skills including Outlook, Word, Excel, PowerPoint.
- Comfortable with Microsoft 365 platform and OneDrive and is willing to explore best practices for team share filing and communication.
- Familiarity with human resources information systems (HRIS).
- Comfortable working with third party administrators and vendors.
EDUCATION AND EXPERIENCE
- Bachelor’s degree highly preferred, commensurate work experience acceptable.
- Professional in Human Resources (PHR) or Society of Human Resources Professional Certified Professional (SHRM-CP) certification preferred.
- A minimum of one year in a fast-paced, diverse assignment, confidential administrative and/or program analyst position requiring complex communications and interactions. Eligible work includes certain positions in human resources, as an executive administrator, and some legal assistant positions.
- More than one year of direct HR experience with and strong knowledge of HR processes and best practices preferred.
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What We Do
Donor Network West is a federally designated nonprofit, 501(c)3, organ procurement and tissue recovery organization (OPO) with headquarters in Northern California and Northern Nevada. Established in 1987, we serve more than 13 million people and connect a donor’s gift to those in need in 45 counties in Northern California and Northern Nevada.
Organ, eye, and tissue donation offers the hope to heal. The generous decisions of donors and their families allow us to recover and allocate organs and tissues for transplantation and research. We are able to carry out our mission of saving and healing lives thanks to our partnership with 175 hospitals, doctors, nurses, more than 500 funeral homes and 44 coroners and medical examiners.
Donor Network West is proud to be a Donate Life organization and an accredited member of the American Association of Tissue Banks (AATB) and the United Network for Organ Sharing (UNOS). We are additionally members of Donate Life California and Donate Life Nevada.
Join our mission: https://www.donornetworkwest.org/careers/









