Human Resources Specialist

Posted Yesterday
2 Locations
Remote
Junior
Food • Gaming • Travel • Hospitality
The Role
Provides employee relations guidance, investigations, policy interpretation, termination support, unemployment appeal representation, engagement initiatives, event coordination, exit interviews, and HR reporting. Advises management and team members on sensitive workplace matters, supports compliance with employment laws and gaming regulations, maintains confidentiality, and collaborates with HR and corporate teams in a high-pressure casino environment.
Summary Generated by Built In

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

Under the direction of the Director of HR, the Employee Relations Specialist provides expert consultation and
professional advice to members of management, assistance to hourly Team Members and is involved in a variety of
positive Team Member initiatives. This is a mid-level, exempt position.

Essential duties include, but are not limited to:
- Provides direction, coaching, and advising to management in interpreting and communicating Hard Rock Casino Tejon Gaming’s Employee Relations (ER) policies, procedures and practices as they relate to resolving Team Member issues. Must be able to speak confidently to upper management and corporate HR.
- Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources.
- Partners with other HR professionals to develop high performance work teams.
- Conducts Team Member related investigations, especially highly sensitive issues of sexual harassment and discrimination.
- Conducts termination meetings for Manager Level Team Members and below.
- Plans and executes a variety of Team Member events.
- Act as the Employer Representative for all Unemployment Appeals.
- Prepare for and participate in Team Member Board of Reviews.
- Assists in the design and coordination of Team Member programs designed to improve or maintain morale and engagement.
- Assist in the preparation of the Employee Relations budget on an annual basis.
- Acts as a change agent for Hard Rock Casino Tejon organization.
- Participate on corporate and business task teams as dictated by business needs.
- Administer the exit interview process and associated reporting.
- Maintain the Back of House (BOH) communication with up to date Team Member information and announcements.
- Assists in the coordination of the philanthropic efforts and events for Team Members.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Maintain a high level of confidentiality.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Tejon Tribe departmental policies and procedures.
- Other assignments as directed.

Qualifications Experience:
- Minimum of 2+ years of dedicated Employee Relations experience and a Bachelor Degree. In lieu of a Bachelor’s Degree, a candidate may have 4+ years of Employee Relations experience or an equivalent combination of education and work experience.
- High School Diploma, GED, or equivalent required.
- Bachelors/Associates Degree in HR or related discipline preferred.
- PHR/SPHR Certification preferred.
- Experience in casino and/or hotel environment preferred.
- Must be computer literate.
- Proficient knowledge of Microsoft Office, specifically Outlook, Word and Excel is required.
- Must be outgoing, with strong communications skills and interpersonal skills.
- Must be able to think outside of the box and have strong problem-solving skills, understanding no two situations are exactly alike.
- Must be results driven and provide a high quality of work.
- Must be able to prioritize workload and multi-task assignments when facing a deadline. This is a high- pressure environment, which can be stressful for some and viewed as demanding to most.
- Team-oriented and must enjoy working with and assisting people.
- Able to exercise judgment on an independent basis.
- Must be articulate and possess a professional appearance and demeanor.
- Punctuality and meeting of deadlines is critical.
- Ability to read and understand all Seminole Tribe of Florida policies and procedures.
- Must be able to communicate effectively in English, specific to position duties and responsibilities.
- Must be able to complete standard Seminole Tribe of Florida forms and reports.

Work Environment:
- The Employee Relations Specialist may be required to work evenings, weekends and holidays as business demands dictate.
- Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Skills Required

  • At least 2 years of dedicated employee relations experience
  • Bachelor's degree, or 4+ years of employee relations experience or equivalent education and work experience
  • High school diploma, GED, or equivalent
  • Bachelor's or associate degree in human resources or a related discipline
  • PHR or SPHR certification
  • Computer literacy
  • Proficiency with Microsoft Office, specifically Outlook, Word, and Excel
  • Strong communication, interpersonal, problem-solving, prioritization, and multitasking skills
  • Ability to exercise independent judgment and maintain confidentiality
  • Ability to communicate effectively in English
  • Ability to complete standard organizational forms and reports
  • Ability to work evenings, weekends, and holidays as business demands require
  • Casino or hotel environment experience

Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..

  • Pay Growth & Progression The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
  • Healthcare Strength Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
  • Wellbeing & Lifestyle Benefits Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.

Seminole Hard Rock Entertainment, Inc. Insights

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The Company
20,000 Employees
Year Founded: 2004

What We Do

Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.

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