Human Resources Service Delivery, Analyst

Job Description
As an Human Resources Service Delivery, Analyst you will be on point for providing vital services for the JP Morgan Taiwan in the areas of payroll, benefits administration, on/off boarding employees, and statutory obligations, among others. The role works as part of the HR Global Operations (HRGO) team whose efforts are focused on supporting the firm to achieve its strategic priorities by leveraging these core principles: Superior Employee Experience; Operational Excellence; Efficient Global Coverage and Commitment to our People.
Job responsibilities

• Responsible for employee lifecycle operations
• Responsible for delivering company & statutory benefits and payroll, including supporting activities in relation to end to end benefits administration
• Responsible for manual payroll inputs and final pay processing of employees which covers handling of final pay and retirement releasing operations
• Initiate process enhancements, transformation, and digitization
• Responsible for the periodic regulatory reporting requirements and processing of statutory invoice payments including coordinating with external vendors regarding work permit application of foreign hires and employees
• Prepare monthly reports/metrics/scorecard, and handle case management and employee inquiries/concerns
• Manage and assist in ad-hoc projects and assignments as needed as part of process/procedure/functional enhancements, including support for various HR initiatives as needed

Required qualifications, capabilities, and skills

• Bachelor's degree and 3 - 5 years of working experience and specializing in Payroll and/or Company & Statutory Benefits Administration
• Good at data analytical and PC skills such as Excel, PowerPoint etc.
• Good verbal and written communication in English.
• Self-Starter, with good time management skills who is able to organize and prioritize their workload, and manage multiple priorities in parallel also meet deadlines
• Well-versed in Taiwan Employment Ordinance, taxation, mandatory social insurance and related ordinances;
• With effective multi-tasking ability, project management skills
• Can work independently with minimal supervision using critical thinking and problem solving skills

Preferred qualifications, capabilities, and skills

• Total work experience of 6-8 years in related field
• Previous exposure in sizable companies or professional firms will be an advantage
• Extensive experience in statutory regulatory reporting requirements

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.