Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionThe Human Resources Representative will support the HR department by providing exemplary service.
• Answers telephones and directs the caller to the appropriate team
member. Answers general questions about human resources in order to
provide quick solutions to general questions.
• Provide a high level of customer service in a friendly, professional, and
timely manner. Process employment-related paperwork, including data
input into the company’s HR systems.
• Review employment-related paperwork to ensure proper completion,
obtain necessary supporting documents, and ensure full compliance with
all applicable federal, state, and local regulations and Company policies.
• Maintain an accurate and complete filing system.
• Retrieve and distribute mail in a timely fashion.
• Create, print and distribute reports as prescribed and/or requested.
• Performs other duties as assigned.
• High school diploma or GED required.
• Six (6) months of experience in a similar position preferred with
experience in customer service and high-volume call routing.
• Must be highly organized and detail-oriented.
• Must have excellent customer service and communication skills.
• Must be proficient in the use of Microsoft Office applications and in the
operation of standard office equipment and software.
• Must be able to obtain/maintain any necessary licenses and/or
certifications.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Skills Required
- High school diploma or GED
- Six months of experience in a similar position (customer service and high-volume call routing)
- Highly organized and detail-oriented
- Excellent customer service and communication skills
- Proficiency in Microsoft Office applications and standard office software/equipment
- Ability to obtain/maintain any necessary licenses and/or certifications
Boyd Gaming Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boyd Gaming Corporation and has not been reviewed or approved by Boyd Gaming Corporation.
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Leave & Time Off Breadth — Paid time off plus a dedicated Volunteer PTO program and paid holidays/vacation provide multiple avenues for time away and community engagement.
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Flexible Benefits — Multiple medical plan tiers (e.g., Bronze/Bronze Plus/Silver/Gold/PPO), dental/vision, HSAs/FSAs, and voluntary protections offer meaningful choice, with core options available to team members averaging 30+ hours and tailored offerings for some part‑time roles.
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Career-Linked Recognition & Rewards — Tuition reimbursement, student‑loan repayment, and scholarships create clear education pathways tied to employment, adding long‑term value for those who meet tenure requirements.
Boyd Gaming Corporation Insights
What We Do
Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our beginnings in the 1970s, we made a commitment to our guests, employees, and communities to create a culture and an operating style built around that of a family-owned business. Even as a public company operating in a highly competitive industry, the Boyd Style of hospitality continues to define us. We currently own and operate 28 gaming properties in ten states: Aliante, Cannery, Eastside Cannery, Gold Coast, The Orleans, Sam’s Town, Suncoast, California, Fremont and Main Street Station in Las Vegas; Jokers Wild in Henderson, NV; Blue Chip in Michigan City, IN and Belterra Casino Resort in Florence, IN; Par-A-Dice in East Peoria, IL; Diamond Jo Dubuque in Dubuque, IA and Diamond Jo Casino in Northwood, IA; Belterra Park in Cincinnati, OH; Kansas Star in Mulvane, KS; Ameristar Kansas City in Kansas City, MO and Ameristar St. Charles in St. Charles, MO; Valley Forge in King of Prussia, PA; Sam’s Town in Tunica, MS and IP Biloxi in Biloxi, MS; Amelia Belle in Amelia, LA, Treasure Chest in Kenner, LA, Delta Downs in Vinton, LA, Evangeline Downs in Opelousas, LA, and Sam’s Town in Shreveport, LA. Each is distinguished not only by the quality of its amenities but also by the exceptional customer service our guests have come to expect from a Boyd Gaming property.
