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We ? all things PC hardware, gaming & tech.
The Role
Greet and direct visitors at the front desk, maintain a professional reception area, provide HR and customer service administrative support, process HR invoices, manage mail and shipments, handle confidential records, and assist with general office tasks and cross-functional coordination.
Summary Generated by Built In
Job Summary & ResponsibilitiesJob Responsibilities
- Serve as the primary point of contact at the front reception desk, greeting and directing employees, visitors, and guests in a professional and welcoming manner.
- Monitor and manage the reception area to ensure it remains organized, presentable, and professional at all times.
- Provide administrative and event support to the Human Resources department, including assisting with scheduling, logistics, and coordination of HR-related events and activities.
- Process and track HR-related invoices, ensuring accurate documentation and timely routing for approvals.
- Support the Customer Service department by managing and responding to incoming emails, routing inquiries to the appropriate teams, and ensuring timely follow-up.
- Assist with general office tasks including filing, data entry, copying, scanning, and ordering office supplies as needed.
- Maintain accurate records and documentation in support of HR and CS operations.
- Handle sensitive and confidential information with discretion and professionalism at all times.
- Sort, distribute, and collect incoming and outgoing mail and packages, ensuring timely and accurate delivery to the appropriate recipients or departments.
- Coordinate outbound shipments, including preparing packages, completing shipping labels, and scheduling pickups with carriers as needed.
- Collaborate cross-functionally with HR, CS, and other departments to support business needs and ensure smooth day-to-day operations.
- Other duties as assigned.
- Bachelor’s degree preferred.
- Previous experience in a receptionist, administrative, or customer-facing role preferred.
- Strong verbal and written communication skills with a professional and courteous demeanor.
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
- Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
- Ability to handle confidential information with discretion and integrity.
- Dependable, self-motivated, and able to work both independently and as part of a collaborative team.
- Adaptable and able to maintain a positive, professional attitude in a dynamic work environment.
- Strong attention to detail and follow-through on assigned tasks.
Skills Required
- Bachelor's degree
- Previous receptionist, administrative, or customer-facing experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
- Strong organizational skills and ability to manage multiple tasks
- Ability to handle confidential information with discretion
- Dependable, self-motivated, and able to work independently and collaboratively
- Adaptable with a positive, professional attitude
- Strong attention to detail and follow-through
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The Company
What We Do
Newegg Inc. is the leading tech-focused e-retailer in North America, with a global reach in Europe, South America, Asia Pacific, and the Middle East. Founded in 2001, the company offers its tens of millions of registered users a comprehensive selection of the latest consumer electronics, entertainment, smart home, gaming products, and much more!
Why Work With Us
Newegg is rapidly growing, and our core values guide our entrepreneurial spirit. We recognize performance and support new ideas, and empower individuals to take ownership of their work while creating something unique. We offer benefits day-1, pet insurance, 401k match like no other, and other perks.
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