Human Resources/Payroll Coordinator

About Us

Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks. Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages. We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests. Apply today to learn more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems. Oversee and manager the successful processing of the hotels payroll. Provides support and training on payroll software and time keeping systems to Hotel staff.

Essential Duties and Responsibilities

• Assist associates whenever possible with requests and/or information.  Attempt to answer associate questions and/or address associate concerns in a timely manner. 

• Assist in the recruiting, screening and interviewing for all management and non-management hotel positions.  Assist the Human Resources Director or Human Resources Manager in directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates.  Schedule interviews and process related paperwork.

• Create and update Human Resources bulletin boards and other posting locations as needed.

• Distribute paychecks as needed.

• Maintain accurate and updated department and associate files.

• Explain elements of various benefits to associates as required and assist with enrollment and claims processing. 

• Assist with associate relations events and recognition, as needed, e.g. Associate of the Month program, Associate Anniversary Awards program, etc.

• Process benefits enrollments and other functions electronically, as required.

• Monitor and update job requisitions as required.  Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy.

• Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. 

• Process all transfer requests in the required time frame.

• Respond to all interviewed applicants via telephone or letter within required time frame.

• Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP).

• Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.

• Prepare correspondence and memos as needed.

• Maintain applicant flow log/data.

• Ensure all new hires and existing associates possess proper employment eligibility verifications.

• Comply with attendance rules and be available to work on a regular basis.

• Ensures that payroll is processed accurately and timely.

• Trains and assists the hotel staff at the property.

• Process off cycle checks, reversals and voids.

• Audit and reconciles payroll data.

• Perform Ad hoc reporting as necessary.

• Assist Finance with various tasks.

• Performs any other job-related duties as assigned.

Qualifications and Skills      

• Hotel experience preferred.

• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

• Able to set priorities, plan, organize, and delegate.

• Written communication skills to be concise, well organized, complete, and clear.

• Ability to work effectively under time constraints and deadlines.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $25.00 - $27.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.