We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
As a Human Resources Outsourcing (HRO) Supervisor at RSM, you will play a strategic leadership role in overseeing HR service delivery for multiple clients across diverse industries. You will lead a team of HR Consultants, ensuring high-quality HR support, compliance, and operational excellence for small and mid-sized businesses across the US. This role requires a balance of hands-on HR expertise specific to the US market, people management, process improvement, and strategic advisory capabilities to support clients in navigating complex HR challenges. Additionally, the HRO Supervisor will contribute to business development, HRIS implementations, and HR assessments.
Responsibilities:
Client & Team Leadership: Oversee a team of HR Consultants, ensuring the effective execution of HR operations, compliance, and advisory services for multiple clients.
HR Advisory & Compliance: Provide strategic HR guidance on employee relations, performance management, legal compliance, and HR best practices.
Process Optimization & Scalability: Develop and standardize repeatable, scalable HR processes that improve efficiency and consistency across clients.
Multi-Client HR Oversight: Manage HR service delivery across multiple clients or business units, ensuring tailored and compliant HR support.
HRIS Implementation & Technology Management: Lead and support client side HRIS selection, implementation, and optimization (e.g., Rippling, UKG, ADP, Paychex, Paylocity).
Mergers & Acquisitions (M&A) Support: Assist with HR due diligence, risk assessment, and post-merger integration strategies.
HR Assessments & Compliance Reviews: Conduct comprehensive HR compliance assessments, identify potential risks, and develop corrective action plans to ensure regulatory adherence and operational efficiency.
Business Development & Practice Growth: Support proposals, client presentations, and service expansion initiatives as an HR subject matter expert.
Talent Development & Team Coaching: Mentor and develop HR Consultants, ensuring continuous learning and professional growth.
Ambiguity & Change Management: Lead teams and clients through organizational change, workforce transitions, and evolving business needs.
Qualifications:
Bachelor’s degree in Human Resources, Business Administration, or related field.
5–10+ years of HR experience supporting US based organizations
Experience managing HR professionals (mentoring, coaching, performance management).
Multi-client or multi-business unit experience (consulting, outsourcing, or large corporate HR roles with multiple stakeholders).
Expertise in US based HR strategy, compliance, policy development, and process improvement.
Experience advising on complex US HR matters (employee relations, performance management, legal compliance, investigations).
Proven ability to build, optimize, and scale HR processes.
Strong project management skills (HR technology implementations, mergers/acquisitions, assessments).
Experience with HRIS selection and implementation (Rippling, UKG, ADP, Paychex, Paylocity, etc.).
Ability to manage ambiguity, lead through change, and navigate complex stakeholder needs.
Excellent communication and relationship-building skills (internal teams, clients, leadership).
Travel up to 25% may be required based on client and business needs.
Preferred Qualifications:
SHRM and/or HRCI certification
Experience in HR outsourcing or HR consulting firms that support US based clients
Benefits certifications or insurance licenses are a plus.
Experience supporting multiple industries and consulting on HR best practices.
Familiarity with HR compliance assessments, M&A, and HR process automation.
Business development support experience and/or willingness to learn (proposals, client meetings, service expansion).
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $88,000 - $150,000Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 5-10+ years of HR experience supporting US based organizations.
- Experience managing HR professionals (mentoring, coaching, performance management).
- Multi-client or multi-business unit experience (consulting, outsourcing, or large corporate HR roles).
- Expertise in US HR strategy, compliance, policy development, and process improvement.
- Experience advising on complex US HR matters (employee relations, performance management, investigations).
- Proven ability to build, optimize, and scale HR processes.
- Strong project management skills (HR technology implementations, mergers/acquisitions, assessments).
- Experience with HRIS selection and implementation (Rippling, UKG, ADP, Paychex, Paylocity).
- Ability to manage ambiguity, lead through change, and navigate complex stakeholder needs.
- Excellent communication and relationship-building skills with internal teams, clients, and leadership.
- Travel up to 25% may be required.
- SHRM and/or HRCI certification.
- Experience in HR outsourcing or HR consulting firms supporting US based clients.
- Benefits certifications or insurance licenses.
- Familiarity with HR compliance assessments, M&A, and HR process automation.
- Business development support experience and/or willingness to learn (proposals, client meetings, service expansion).
RSM US LLP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RSM US LLP and has not been reviewed or approved by RSM US LLP.
-
Parental & Family Support — Benefits include up to $50,000 in fertility coverage, up to $20,000 for adoption or surrogacy, 12 weeks of paid parental leave, six weeks of paid family caregiver leave, and backup care support. Feedback suggests these programs are a standout strength for parents and caregivers.
-
Leave & Time Off Breadth — Time off provisions include self-managed PTO for associates and above, at least 14 paid holidays, and additional wellbeing days. Feedback suggests this breadth helps offset mid-market base pay perceptions.
-
Healthcare Strength — Health offerings include two HDHP medical plans with firm HSA contributions, dental and vision coverage, telehealth, and a mental-health platform with free coaching/therapy sessions. Feedback suggests the combined health and wellbeing resources enhance total rewards.
RSM US LLP Insights
What We Do
RSM is the leading provider of audit, tax and consulting services to the middle market. With over 11,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. For more information, visit rsmus.com.
