Human Resources Operations Manager

Description

The Human Resources Operations Manager leads Prairie Field Services’ human resources infrastructure with a focus on operational precision, systems automation, and talent strategy. The role is responsible for modernizing and tightly managing the company’s core HR systems — including attendance, payroll, and Driver Qualification (DQ) files — through heavy use of AI and automation tools to improve speed, accuracy, and auditability. The position also directs the company’s Talent Acquisition/Marketing Specialist and leads companywide recruiting and retention strategy, new hire orientation, social media and marketing efforts, company-branded merchandise programs, short and long term disability case management, and benefits and 401(k) vendor relationships. The position reports directly to the Chief Operating Officer (COO).

Responsibilities

· Leads the identification, implementation, and ongoing use of AI and automation tools across HR functions to improve speed, accuracy, and consistency companywide

· Automates and continuously improves the company’s attendance tracking system and attendance policy enforcement

· Automates and continuously improves, in conjunction with the finance team, the company’s payroll process to ensure accurate, timely, and auditable employee pay

· Automates and manages the company’s Driver Qualification (DQ) files to ensure ongoing compliance with FMCSA/DOT recordkeeping requirements

· Directs and manages the Talent Acquisition/Marketing Specialist, including direction, workload, and performance management

· Leads companywide recruiting and retention strategy to attract, hire, and retain qualified drivers and staff

· Oversees the company’s social media presence, and marketing initiatives

· Oversees (through the direct report’s efforts) company events 

· Manages the company’s branded merchandise program, including item creation, budgeting, purchasing, distribution, and tracking of feedback

· Oversees the new hire orientation process in partnership with the other managers responsible for onboarding

· Manages short and long term disability cases from initiation through resolution

· Builds and maintains strong working relationships with benefits and 401(k) providers to ensure competitive offerings and vendor accountability

· Drives employee education, participation, and engagement in benefits and 401(k) programs

· Ensures HR recordkeeping across all functions is accurate, tightly organized, and audit-ready at all times

· Reports on recruiting, retention, compliance, and HR systems performance to the COO & leadership team

· Leads HR initiatives in adherence to Prairie Field Services’ mission, vision, and values

· Manages the company’s third-party website designer/developer to keep the company website current, accurate, and up to date

Performs all other essential duties as assigned 

Requirements

· Bachelor’s degree in human resources, business administration, or related field, or equivalent experience preferred

· 5+ years of progressive HR experience; experience in trucking, oilfield services, or another safety- and compliance-driven industry preferred

· Demonstrated experience leveraging AI, HRIS, payroll, or automation platforms to modernize HR operations

· Working knowledge of DOT/FMCSA Driver Qualification file requirements and recordkeeping/retention standards

· Experience leading full-cycle recruiting and retention programs, ideally for drivers or field-based staff

· Working knowledge of ADA, FMLA, and short/long term disability case management processes

· Experience managing vendor relationships, particularly benefits brokers and 401(k) providers

· Exceptional organizational skills with an exacting attention to detail and recordkeeping accuracy

· Prior supervisory experience, with the ability to manage and develop a direct report

· Excellent oral and written communication skills and ability to communicate at all levels within the company

· Proficient in MS Windows and MS Office; quick to adopt and champion new HR technology and AI tools

· Ability to travel as needed to company locations across Wyoming, North Dakota, Montana, and New Mexico

· Ability to prioritize competing demands and stay focused on the highest value-add actions

This is an exempt level position reporting directly to the Chief Operating Officer, with a competitive salary and bonus structure based on experience. PFS offers medical, dental, vision, Company paid STD/LTD and Life Insurance, and a 401(k) program. Employment is contingent upon a successful background check and drug screen.