Human Resources Operations Lead Analyst Payroll

Posted Yesterday
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Pigtown, Center, OH, USA
In-Office
Entry level
Healthtech • Consulting
The Role
Execute high-volume payroll runs with a local vendor, validating calculations, reconciliations, adjustments, and employee changes. Ensure compliance with Philippine labor laws and statutory contributions including SSS, PhilHealth, and Pag-IBIG. Maintain payroll transactions and data integrity in Workday, resolve employee payroll inquiries, support audits, and coordinate final pay. Partner with HR Operations, Finance, HR Coordinators, and vendors to meet tight deadlines and maintain accurate, compliant payroll delivery.
Summary Generated by Built In

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

"The Payroll Analyst is responsible for accurate, timely, and compliant payroll execution for employees at the Cigna Philippines site. This role owns payroll calculations and statutory compliance activities while partnering closely with HR Operations and the local payroll vendor to ensure employees are paid correctly and in accordance with Philippine labor and statutory requirements.
The Payroll Analyst serves as a key operational owner for payroll accuracy, validations, and issue resolution in a high-volume, fast-paced environment, including support for rapid hiring, frequent data changes, and complex pay elements common to call center operations."

Job title:

Human Resources Operations Lead Analyst Payroll

Job Description:

Education:

  • Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or related field preferred

Mandatory Skills:

  • Strong attention to detail and numerical accuracy

  • Solid understanding of payroll calculations, deductions, and statutory compliance

  • Ability to manage multiple deadlines and priorities under time pressure

  • Analytical mindset with strong reconciliation and problem-solving skills

  • Effective written and verbal communication skills

  • Ability to work collaboratively with HR Operations and external vendors

  • Customer-focused approach when resolving payroll issues

Roles & Responsibilities:

Payroll Execution & Accuracy

  • Execute regular payroll runs in partnership with the local payroll vendor

  • Own payroll calculations, validations, and reconciliations to ensure accurate pay outcomes

  • Review and resolve payroll variances, errors, retro pay, and adjustments

  • Validate payroll inputs related to hires, terminations, pay changes, allowances, and differentials

Statutory Compliance & Reporting

  • Prepare, validate, and reconcile statutory contributions and reporting requirements, including:

  • SSS

  • PhilHealth

  • Pag-IBIG

  • Ensure payroll processes remain compliant with Philippine labor laws and regulatory requirements

  • Support audits, inquiries, and documentation requests related to payroll and statutory filings

HRIS & Data Partnership

  • Maintain and validate payroll-related transactions in Workday, including hires, terminations, and compensation changes

  • Partner with HR Coordinators to ensure upstream data accuracy before payroll processing

  • Monitor data integrity and escalate risks or discrepancies proactively
     

Employee Payroll Support

  • Support employee payroll-related inquiries escalated from HR Operations or Employee Helpdesk

  • Provide clarity on payroll calculations, deductions, adjustments, and timing

  • Partner with HR Ops on final pay coordination for separating employees

Operational Support in a High-Volume Environment

  • Support payroll activities for large hiring classes and frequent employee movement

  • Manage tight payroll timelines while maintaining accuracy and compliance

  • Partner with Finance, HR, and vendors to ensure seamless end-to-end payroll delivery

Location:

Quezon City, Bridgetowne GBF Center 1Philippines

Skills Required

  • Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or a related field
  • Strong attention to detail and numerical accuracy
  • Understanding of payroll calculations, deductions, and statutory compliance
  • Ability to manage multiple deadlines and priorities under time pressure
  • Analytical mindset with reconciliation and problem-solving skills
  • Effective written and verbal communication skills
  • Ability to collaborate with HR Operations and external vendors
  • Customer-focused approach to resolving payroll issues

Sagility Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sagility and has not been reviewed or approved by Sagility.

  • Healthcare Strength The company provides medical, dental, and vision coverage along with life insurance, short- and long-term disability, Flexible Spending Accounts, and an Employee Assistance Program. Policies also indicate coverage for dependents according to local regulations and include wellness and mental health initiatives.
  • Retirement Support A 401(k) with employer contribution is part of the standard package. Role descriptions and materials consistently reference retirement plan access alongside other core benefits.
  • Leave & Time Off Breadth Paid time off is provided, and formal leave types include maternity, paternity, adoption, and bereavement in line with local regulations. Additional flexibility elements such as hybrid or work-from-home arrangements are noted in some contexts.

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The Company
HQ: Atlanta, GA
9,623 Employees

What We Do

Sagility is a U.S.-based, tech-enabled healthcare business process management company that supports payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, improve the quality of care and promote health equity all while delivering cost-effective healthcare financial and clinical outcomes. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.

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