Human Resources Operations Coordinator

Posted Yesterday
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Phoenix, AZ, USA
In-Office
Mid level
Kids + Family • Professional Services • Social Impact
The Role
Supports HR operations across the employee lifecycle, including onboarding, orientation, HR inquiries, HRIS administration, benefits and wellness program coordination, reporting, documentation, employee communications, compliance support, and process improvement. Partners with HR, IT, Payroll, and Operations while maintaining confidential records and delivering customer service to employees, managers, candidates, and external partners.
Summary Generated by Built In

AZA United (Arizona Autism United) is an established non-profit organization dedicated to providing high-quality direct services and supports to children and families in our community.  We've been identified as an Arizona Top Workplace for 5 years for a lot of great reasons, including our positive and collaborative culture, award-winning leadership, work-life balance, and opportunities for professional development and career growth!  

🌟 We're Hiring an HR Operations Coordinator 🌟

Location: Typically, this role is 80% remote + 20% in-office (Must reside in Arizona and be able to commute to our main office in Phoenix once per week, we will not consider candidates who reside in another state)
Schedule: M-F 8am-4pm OR 9am-5pm

This might be a perfect fit for you if you...

  • Are someone who possesses excellent interpersonal, verbal and written communication skills!
  • Have a commitment to providing exceptional customer service and fostering a positive employee experience;
  • Are able to handle complex and sensitive information with integrity, confidentiality and sound judgment
  • Are a natural born problem-solver who is able to quickly evaluate situations, identify root causes, and develop practical solutions
  • Exceptional attention to detail and accuracy;
  • Strong organizational and time-management skills;
  • ... are looking for a place to stay and grow your career!
 🔍 About the Role:

The HR Operations Coordinator supports the efficient delivery of Human Resources services by providing administrative, systems, and process support throughout the employee lifecycle. This role serves as a key resource for employees, managers, and HR team members while coordinating assigned areas such as onboarding, HRIS administration, benefits, reporting, employee communications, and process improvement. The position partners closely with HR management, IT, Payroll, and Operations to ensure accurate, compliant, and effective HR operations. 

💼 What You’ll Do:

Onboarding and the Employee Experience  

  • Lead onboarding activities for new hires, interns, and other workforce populations across the organization including communication and document collection.  

  • Facilitate new hire orientation in partnership with compliance and IT teams.  

  • Serve as a resource for employee questions during the onboarding process. 

  • Conduct new hire feedback meetings at scheduled intervals and report results quarterly to HR Management.  

Process and Policy Administration  

  • Develop, maintain, and update process documentation, process maps, internal policy documents and job descriptions. 

  • Participate in departmental projects and operational improvement initiatives. 

  • Identify opportunities to improve efficiency by leveraging technology solutions. 

  • Support implementation of new processes, workflows, and system functionality. 

Wellness Program Administration  

  • Coordinate the administration and day-to-day operations of the organization's employee wellness program. 

  • Serve as the primary point of contact for employee wellness initiatives, activities, resources, and vendor partnerships. 

  • Promote wellness program participation through employee communications, educational materials, and awareness campaigns. 

  • Coordinate wellness events, challenges, screenings, and other health and well-being activities. 

  • Maintain wellness program records, participation tracking, and related documentation. 

  • Monitor program participation and engagement metrics and prepare reports for leadership as needed. 

General Human Resources Duties  

  • Manage and respond to HR inquiries through shared inboxes and communication channels. 

  • Respond to routine employee and manager inquiries regarding HR processes and systems.  

  • Maintain confidentiality of employee information and organizational data.  

  • Stay informed regarding internal policies and external compliance requirements impacting HR operations.  

  • Assist with special projects, strategic initiatives, and audits assigned.  

  • Provide exceptional customer service to employees, managers, candidates, and external partners. 

  • Develop presentations, training materials, and employee resources as needed. 

Demonstrate and reinforce behaviors with teammates, families, and the community that are consistent with organizational values: 

  • Grow with Purpose. Stay Informed. Be of Service. Bring People Together. 
     

What You Bring:
  • High School Diploma or GED required; Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred. HR Certification a plus.  

  • Minimum of three (3) years of experience in a role that required strong attention to detail, critical thinking skills and the ability to meet deadlines while multi-tasking in a fast-paced environment. 

  • Experience generating reports, analyzing data, and maintaining accurate records in a complex system required. Experience working in an HRIS preferred.  

  • Experience supporting Human Resources functions such as employee benefits, onboarding, HR systems, and/or process improvement initiatives preferred. 

  • Proficient typing and computer skills, including good experience using Microsoft Office products such as Outlook and Excel, and complex information systems such as an HRIS. Experience with Paylocity a plus. 
  • Must be able to obtain an AZ Fingerprint Clearance Card, provide driver's license, proof of car insurance/registration, and other hiring requirements
 Why You’ll Love Working Here:
  • A mission-driven, nonprofit organization that values integrity, inclusion, and innovation
  • A collaborative team that supports your growth and celebrates your wins
  • Competitive compensation, benefits, and work-life balance
  • Opportunities to learn and grow your career
 

Perks Include: 

  • Competitive hourly pay + Scheduled Raise Program with increases up to 2x/year
  • An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
  • A 401K plan with up to 4% match after one year of service
  • Generous paid sick time and PTO, and 12 Paid Holidays
  • Student Loan Forgiveness: As a nonprofit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
  • Paid Maternity/Paternity Leave

Join our fantastic team and help us keep the motor running behind the scenes, so we can help as many kids with autism as possible!  For more information about AZA United please visit our website at www.AZAunited.org or view our profile on Glassdoor.  We look forward to meeting you soon!
 

                              
       

Autism knows no race, religion, gender, or identity.  We need and value diversity and inclusion in our workforce in order to fully support our families.  AZA welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.

Skills Required

  • High school diploma or GED
  • At least three years of experience in a detail-oriented role requiring critical thinking, deadline management, and multitasking
  • Experience generating reports, analyzing data, and maintaining accurate records in a complex system
  • Proficient typing and computer skills
  • Experience using Microsoft Office products, including Outlook and Excel
  • Ability to obtain an Arizona Fingerprint Clearance Card
  • Arizona residency and ability to commute to the Phoenix office once per week
  • Associate's or bachelor's degree in Human Resources, Business Administration, or a related field
  • Human Resources certification
  • Experience working in an HRIS
  • Experience supporting HR functions such as benefits, onboarding, HR systems, or process improvement
  • Experience with Paylocity
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The Company
HQ: Phoenix, AZ
1,000 Employees
Year Founded: 2006

What We Do

Arizona Autism United is a leading nonprofit organization dedicated to helping as many families as possible with individualized supports, providing a variety of services and supports in homes, schools, and clinics.

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