Human Resources Operations Associate

Job Description Summary

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.

The Human Resources Operations Associate for the Americas Region (US/Bogota/Canada)  will play a critical role  supporting HR operations activities by keeping HR processes accurate, timely and consistent.  The candidate will partner closely with Talent Acquisition, HR, Finance and hiring managers to deliver a smooth employee and contractor experience.   

The ideal candidate is client-focused, passionate about HR and recruiting operations activities and thrives on creating streamlined, efficient processes that support a best-in-class hiring and onboarding experience. They bring a continuous improvement mindset, enjoy solving operational challenges in a fast-paced environment, and are motivated by helping a growing organization scale its talent acquisition efforts effectively.

This position will be a hybrid work arrangement.

The candidate is someone who:

• Is highly responsive and customer-focused, with a strong sense of ownership
• Has exceptional organizational skills and an ability to effectively manage multiple projects, and deadlines simultaneously
• Possesses strong attention to detail and takes pride in delivering accurate, high-quality work
• Demonstrates sound judgment and discretion when handling sensitive and confidential information
• Is proactive, resourceful, and continuously looks for ways to improve processes and create efficiencies
• Possesses strong relationship building skills across all levels of an organization and can partner effectively with recruiters, hiring managers, candidates, and external vendors
• Has excellent written and verbal communication skills and can represent the firm professionally
• Embraces a team-first mindset and is willing to step in wherever needed to help the HR Operations function succeed

​What you will do:

• Prepare and process offer documentation, including offer letters, approvals, and pre-employment steps
• Develop offers and price new roles
• Coordinate onboarding activities and ensure new hires have a smooth and positive transition into the organization
• Provide recruiting operations support
• Assist with contractor process administration
• Manage the departure process, including exit interviews, where appropriate
• Maintain accurate employee and contractor records in Workday
• Support audits, compliance checks, and documentation management, as needed
• Own new vendor management and invoice processing
• Support Workday enhancements and system maintenance
• Assist with HR reporting, process improvements, and special projects
• Serve as a reliable, service-oriented point of contact for routine HR operational questions

What you bring:

• Excellent written and verbal communication skills
• Analytical skills to solve problems, improve efficiency, and provide solutions
• Discretion and good judgment to handle confidential information
• Ability to work quickly, juggling multiple workstreams
• Strong attention to detail
• Familiarity with HRIS systems. Experience and knowledge of Workday Recruiting is a plus
• Proficiency in Microsoft Office Suite, including strong Excel skills

Education

• Bachelor’s degree or equivalent experience

Experience

• 3-5 Years HR experience in recruiting or generalist capacity preferred

#LI-Hybrid

$80,000.00 - $95,000.00

This USD base salary range represents only one component of total compensation for this role and is provided in accordance with local requirements. This role is eligible for a discretionary annual bonus, which is determined based on individual and overall firm performance. In addition to salary and bonus, total compensation may include eligibility for long-term reward programs and a comprehensive total rewards package that may include retirement, health, insurance, paid time off, and wellness programs. Our total rewards offerings are influenced by several business factors, and eligibility for certain components will vary by position and geography. Please note the posted ranges do not apply outside the U.S. and should not be converted to other currencies as a proxy for compensation in other countries.

This position is non-exempt and therefore eligible for the payment of overtime.