Human Resources Officer - Morocco Office

Posted 2 Days Ago
Be an Early Applicant
Casablanca, MAR
In-Office
Mid level
Events • Mobile • Software • Travel
The Role
Manage HR operations for the Morocco office including employee records, contract preparation, CNSS/AMO registrations, attendance and leave tracking, payroll coordination, local onboarding, employee relations, policy compliance, and HR reporting.
Summary Generated by Built In

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events?

Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next?

If yes, you're in the right place.

webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.

Role Overview:

The HR Officer will be responsible for overseeing all HR functions in our Morocco office including onboarding, employee support, compliance, and payroll coordination. While recruitment will be managed by the HQ team, the HR Officer will support local onboarding and ensure legal and operational compliance in accordance with Moroccan labor laws.

Key Responsibilities

HR Operations & Administration

  • Maintain up-to-date employee records and ensure proper documentation.
  • Handle contract preparation, CNSS/AMO registrations, and administrative follow-ups.
  • Track working hours, attendance, and leave.
  • Coordinate payroll inputs and liaise with the local payroll provider to ensure accurate monthly salary processing.
  • Ensure compliance with Moroccan labor laws and social declarations (CNSS, AMO, etc.).

 Onboarding Support

  • Coordinate with HQ to support the onboarding of new hires in Morocco.
  • Organize local onboarding logistics: workstations, office access, welcome materials.
  • Deliver HR induction sessions and share relevant local policies and procedures.
  • Assist new employees with required paperwork and integration into the local office.

Employee Relations & Engagement

  • Serve as the main point of contact for all Morocco-based employees for HR-related inquiries.
  • Foster a positive work culture and promote employee well-being.
  • Support internal communications, team activities, and engagement initiatives.

Policy & Compliance

  • Apply company policies locally and ensure alignment with labor law requirements.
  • Keep records and processes audit-ready.
  • Provide HR-related reporting and updates to the regional HR team.

Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Minimum 3 years of experience in a generalist HR role within Morocco.
  • Strong knowledge of Moroccan labor law, CNSS, and social regulations.
  • Fluent in English, French, and Arabic (spoken and written).
  • Excellent organizational, interpersonal, and communication skills.
  • Ability to work independently, with a problem-solving and service-oriented mindset.

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Minimum 3 years of experience in a generalist HR role within Morocco
  • Strong knowledge of Moroccan labor law, CNSS, and social regulations
  • Fluent in English, French, and Arabic (spoken and written)
  • Excellent organizational, interpersonal, and communication skills
  • Ability to work independently with a problem-solving and service-oriented mindset
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The Company
133 Employees
Year Founded: 2014

What We Do

webook.com is a Saudi Arabia-based super-app for entertainment, travel, and lifestyle. It serves as a one-stop platform for users to discover and book tickets for concerts, sporting events, cultural shows, flights, hotels, and restaurants. The platform integrates various services to provide a seamless experience for planning trips and outings, offering features like event notifications, secure ticket reselling, and dining reservations.

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