Human Resources Manager

Who We Are:

Founded as part of the Odyssey Eating Disorder Network, At Aster Springs Virginia, we understand the challenges of eating disorders. We offer residential, partial hospitalization (PHP), and intensive outpatient treatment for adult women and those identifying as female (18+) in two welcoming, home-like settings near Richmond, Virginia. Our personalized, evidence-based care addresses eating disorders and co-occurring mental health concerns, with 24/7 support at the residential level so you’re never alone on this journey.

With an experienced, highly credentialed clinical team, we foster lasting recovery and collaborate with families to support healing. We’re committed to compassionate, expert care that empowers clients to achieve sustainable recovery.

What We Offer:

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• Multiple Health Plan Design Options Available
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program
• Parental Leave

How You'll Make a Difference:

The Human Resources Manager provides tactical day-to-day and strategic human resources support for a residential behavioral healthcare treatment center. The Human Resources Manager provides internal customer service to employees and cultivates cross-functional partnerships. The Human Resources Manager is a key member of the facility leadership team and will have a significant impact on employee engagement, culture development, recognition, safety culture, performance management, and organizational learning and development.

Essential Responsibilities:

• Partners with centers of excellence and facility leaders to administer human resource related initiatives.
• Collaborates with leadership team member to ensure adequate staffing is maintained through proactive talent acquisition.
• Collaborates with leadership team members to promote employee retention and engagement initiatives.
• Maintains an up-to-date understanding of facility staffing, recruitment, and support needs.
• Manages and resolves employee relations issues to include effective, thorough, and objective investigations, as necessary.
• Coordinates and conducts regular new employee orientation and onboarding in a warm and welcoming manner.
• Ensures compliance with regulatory and accreditation requirements; to include credentialing and employee file maintenance.
• Collaborates with managers to ensure timely and appropriate performance management to include performance and competency assessments.
• Responds to inquiries in a timely manner, escalating items though appropriate channels when necessary.
• Assists with maintaining HRIS ensuring accuracy and integrity of data and compiles reports as needed.
• Provides employees with resource access, to include benefits administration.

• Provides education and support around company policies, to include state/local wage and hour guidelines.
• Provides learning management system support and assists with the reporting process, ensuring compliance with regulatory and accreditation requirements.
• Monitors dates for compliance with performance review dates, certifications, license, etc.
• Coordinates and communicates bi-weekly payroll related items to Payroll Specialist.
• Maintains accurate and confidential personnel records ensuring compliance with legal and regulatory requirements.
• Proactively identifies training opportunities and resources for business units and individual coaching needs.
• Participates in assigning, evaluating and monitoring training programs to ensure success.

Additional Responsibilities

• Acts as a point of customer service for staff on items related to Paycom, Relias, and benefit access.
• Conducts employment verifications and appropriate background/reference checks in accordance with policy, as needed.
• Assists with the maintenance, creation, and distribution of HR related forms and communications.
• Maintains HRIS ensuring accuracy and integrity of data and compiles reports from database.
• Provides support for the learning management system ensuring compliance with regulatory requirements.
• Attend meetings as requested.
• Performs other related duties as assigned.

What We're Seeking:

Education and Experience

Position requires a bachelor’s degree in a related field and 5+ years’ experience in Human Resources. PHR/SPHR strongly preferred.

Other Requirements

• Position requires incumbent to have a valid driver’s license and acceptable driving record.
• Clearance of criminal background, TB test, and any other mandatory state/federal requirements.

Aster Springs provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Aster Springs reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”