Human Resources Manager

ABOUT JAMCO, CROSS BORDER

JAMCO’s expert import and export customs brokerage teams efficiently manage complex regulatory requirements and logistics, ensuring seamless transportation across the U.S./Mexico border. With 27 strategically located facilities spanning over 2.5 million square feet along key freight corridors, we oversee every stage of the cross-border supply chain—from raw material transport to final product delivery.

SUMMARY:

The Regional Human Resources Manager will oversee HR operations across both U.S. and Mexico locations, ensuring alignment with company policies, compliance requirements, and business goals. This role manages a team of two HR Specialists and partners with business leaders to deliver HR programs that drive employee engagement, compliance and performance. The Regional HR Manager is a member of the Imperative Logistics Group Human Resources team and will collaborate on group-wide HR initiatives while ensuring effective execution at the regional level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage day-to-day HR operations in the U.S. and Mexico, ensuring consistency and compliance across regions.
• Supervise, coach, and develop a team of two HR Specialists.
• Partner with local and regional leaders to support workforce planning, employee relations, and staffing needs.
• Oversee employee lifecycle processes including onboarding, training, performance management, compensation, and benefits.
• Ensure compliance with employment laws and regulations in both countries, as well as internal HR policies.
• Support employee engagement initiatives and help create a positive and inclusive workplace culture.
• Collaborate with Imperative’s HR team to implement group-wide programs in areas such as talent development, DEI, and total rewards.
• Lead HR investigations and provide guidance on employee relations matters.
• Monitor HR metrics and provide insights to leadership for decision-making.
• Contribute to change management projects by supporting leaders and employees through transitions and organizational initiatives.
• Promote a continuous improvement mindset, identifying opportunities to enhance HR processes and employee experience.
• Stay curious about new HR technologies and digital tools, recommending and implementing solutions that increase efficiency and effectiveness.
• Promote Jamco’s values and act as a resource to employees and managers on HR matters.

MINIMUM QUALIFICATIONS (Education, Training & Experience):

• Bachelor’s degree in human resources, Business Administration or a related field; or an equivalent combination of education & experience.
• 5-7+ years years of progressive HR experience, preferably in manufacturing, logistics, or distribution environments.
• Experience managing or supervising HR staff preferred.
• Bilingual fluency in English and Spanish (written and verbal).
• Strong knowledge of HR policies, procedures, and compliance requirements in both the U.S. and Mexico.

LICENSE AND CERTIFICATIONS: No specific licenses or certifications are required for this position.

However, certifications in SPHR or SHRM certification are preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and communication skills, with ability to build trust across multiple levels of the organization.
• Solid understanding of HR compliance and labor laws in the U.S. and Mexico.
• Ability to coach, develop, and lead HR team members.
• Skilled in problem-solving, conflict resolution, and employee relations.
• Effective time management and organizational skills; able to balance multiple priorities.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Knowledge of change management principles and ability to support projects that require organizational adoption.
• Continuous improvement mindset with a focus on innovation and efficiency.
• Curiosity and adaptability toward emerging HR technologies and digital tools.
• Ability to foster a collaborative, inclusive, and high-performance workplace culture..

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work in a climate-controlled environment closely with others and alone with traveling required. Work involves extended workdays outside the regular working hours and on-call status. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to access and navigate all areas of the facility. The ability to see, write, count, read, identify shades of colors, and hearing is needed to perform essential functions.

This job description reflects the current assignment of essential functions and is not meant to be all-inclusive. Duties and responsibilities may be assigned or reassigned to this job at any time and may be modified to reasonably accommodate an individual with a disability or for other reasons.