Human Resources Manager
North - Remote Michigan (Local to Troy, MI preferred)
The HR Manager serves as a strategic architect of our talent and culture. Reporting to the VP, HR, this is a high-impact role designed for a leader who moves beyond tactical execution to drive organizational effectiveness.
As a key member of the HRBP Functional Leadership Team, you will contribute to the overarching HRBP strategy for the company. Simultaneously, you will serve as the dedicated HR Business Partner for the Chief Administrative Officer (CAO) and his organization, providing executive-level consultation to ensure their teams are optimized, engaged, and aligned with our rapid growth trajectory.
Additionally, you will provide International Leadership by managing and mentoring our HR Manager in Ireland, bridging the gap between North American strategy and European operations to ensure a unified global culture within the CAOs organization.
We are looking for a leader who operates through the lens of the HRBP Value Delivery Framework. You will be expected to balance competing priorities and deliver impact across four critical dimensions:
Strategic Partner: Architecting human capital strategies that align the CAO’s organization with the broader FinTech business plan.
Operations Manager: Ensuring "white-glove" service delivery and administrative excellence across all functional areas.
Emergency Responder: Navigating high-stakes employee relations and critical business transitions with speed and high integrity.
Employee Mediator: Acting as a bridge between leadership goals and team member well-being to foster a culture of commitment.
Executive HR Partnership: Serve as the primary HRBP to the CAO, helping to shape the organizational structure and talent strategy for their specific business units.
Functional Leadership: Collaborate with the HRBP Leadership Team to set departmental standards, share best practices, and drive enterprise-wide People Operations initiatives.
Global Management: Directly manage the Ireland-based HR Manager. You will provide guidance on complex EU labor relations while ensuring local practices remain consistent with our North culture and philosophy.
Talent & Succession Architecture: Partnering with our Learning and Development team to lead the design and implementation of performance management, leadership development, and succession planning for the CAO’s organization.
Change Catalyst: Design and lead comprehensive change management and communication plans for major organizational shifts within the CAO's remit.
Regulatory Compliance Oversight: Maintain deep expertise in federal, state, and international regulatory changes (including Irish/EU labor laws) to ensure the company remains fully compliant and mitigates risk across all jurisdictions.
High-Stakes Investigations: Lead high-level fact-finding activities and prescribe remedies for complex legal or ethical concerns, ensuring all actions align with internal policies and external labor laws.
Education: Bachelor’s degree in HR or related field required
Experience: Minimum 5+ years of progressive HR experience, with at least 5 years in a Senior Business Partner or Management capacity.
Executive Presence: Proven ability to influence C-suite leaders (CAO level) and navigate the complexities of a privately owned, high-growth environment.
Sector Expertise: Deep experience in FinTech, Payments, or Technology, particularly in supporting back-office or administrative corporate functions.
Leadership: A track record of successfully managing other HR professionals, particularly across different time zones or international borders.
International Mastery: You have experience navigating the cultural and legal nuances of the Irish/UK labor market.
Strategic Execution: You have a history of moving the needle on workforce planning, organizational design, and high-level project management.
Technical Sophistication: Expert-level proficiency in Workday and utilizing HR data to drive business decisions.
Certifications: SPHR, GPHR, or SHRM-SCP designations.
Medical, Dental, & Vision Coverage
Flexible Paid Time Off
401(k) + Match
Mental Health Support & Well-Being Program
Paid Maternity & Paternity Leave
Education Assistance
Company-funded Lifestyle Spending Account
North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.
Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling.
At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.
To learn more about North, and our family of companies, visit our website: north.com
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What We Do
NorthAB, LLC (North) and its subsidiaries are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.
At North, we point the way to smarter, faster, and just plain better payment solutions. Let’s go North, together!
Why Work With Us
At North, we put a clear focus on team member well-being, both personally and professionally. We offer Flexible PTO and Work by Choice policies (i.e. work remotely, in office, or hybrid) that create the flexibility our team members need to do their best work.
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