Human Resources Manager

Ingram Content Group (ICG) hiring a Human Resources Manager to join our team in Chambersburg, PA. In this role, you will partner with site leadership to lead and facilitate a range of associate-focused HR functions, including managing associate relations and investigations, administering leave of absence and workers' compensation programs, and supporting feedback and engagement initiatives. You will play a key role in promoting a positive workplace culture by ensuring fair and consistent practices, driving strategic initiatives that support associate retention, and delivering data-driven solutions to enhance associate experience and operational effectiveness.

Want to join a key team that helps the world read?

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you

Required Qualifications:

• Bachelor's degree or directly related year for year experience
• 4 years HR Generalist experience

Preferred Skills:

• SHRM-CP or SHRM-SCP certification (or equivalent HR credential).
• Proven track record of success in implementing HR practices in high-volume, fast-paced environments, preferably in distribution or manufacturing, or industry with similar hourly workforce
• Experience partnering with senior leadership to provide valuable insights and drive HR initiatives
• Demonstrated ability to manage associate relations with professionalism and discretion, including conducting thorough workplace investigations, resolving conflicts, and ensuring compliance with company policies and employment laws.
• In-depth knowledge of federal/state regulations to include EEO, FLSA, ADA, FMLA and AAP

Key Responsibilities:

• Manage the delivery of key HR services including associate relations, workplace investigations, leave of absence management, workers’ compensation administration, and associate engagement programs.
• Lead the response to complex and escalated associate concerns, ensuring timely and thorough investigations and resolutions.
• Manage leave of absence and workers’ compensation processes, working closely with associates, managers, and third-party vendors to ensure smooth coordination and legal compliance.
• Facilitate feedback and engagement initiatives to support retention and a positive associate experience.
• Partner with site and senior leadership to provide strategic guidance on associate relations trends, organizational development, and risk mitigation.
• Advise leaders on best practices in coaching, performance management, and fostering a culture of accountability.
• Serve as liaison between client groups and HR specialist functions (e.g., benefits, legal, compliance) to escalate and resolve complex issues.
• Facilitate the delivery of Learning & Organizational Development programs.

Hiring Salary Range: $87,390k - $110,808k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish