Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Manager - Human Resources plans, directs, and implements a range of HR programs related to HR operations and management, technology and automation, employee development, talent acquisition, information systems, payroll and timekeeping, benefits administration, performance and discipline management, continuous improvement, and customer service to ensure that HR programs, processes and policies enable the organization to achieve its long-term goals.
Job Requirements:
- Bachelor’s degree or the equivalent of a minimum of 3-5 years related work experience in Human Resources and/or Talent Acquisition, and/or Training/Employee Development.
- Thorough knowledge of common company and HR practices and procedures
- Familiarity with Workday or any HCM/HRIS tool or platform.
- Intermediate Proficiency in Microsoft Outlook, Excel and Word
Qualifications:
- Strong attention to detail
- Effective problem-solving skills
- Commitment to confidentiality
- Reliability and dependability
- Adaptability to changing processes
- Ability to work well in a team and drive team members to complete assigned tasks.
- Clear and concise communication abilities
- Proactive approach and initiative
- Excellent time management skills
- Ability to work with minimum supervision while being involved with a variety of systems, technologies and different business areas
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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What We Do
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services.
As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages.
At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Join us and become a champion of customer happiness
