The Human Resources Manager will lead a team of recruiters operating within a flexible recruiting model, providing varying levels of recruiting support based on business needs, while also serving as a trusted HR resource for policy interpretation, general HR questions, and compliance matters. This role will set strategic direction for the recruiting team while also remaining hands-on in recruiting for select corporate, leadership, critical, or hard-to-fill positions.
Success in this role requires a consultative and innovative approach to talent acquisition and general Human Resources administration, using recruiting metrics, retention trends, market data, and business results to identify opportunities, challenge traditional approaches, and continuously improve how the organization attracts, selects, and retains talent. This role also requires broad HR knowledge and sound judgment on employment law, policy administration, and compliance matters.
Essential Duties and Responsibilities:
Partner with business and HR leaders to develop proactive staffing and talent acquisition strategies. Serve as a talent advisor by identifying workforce challenges and recommending solutions based on business needs, market conditions, recruiting results, and talent trends.
Analyze recruiting, retention, quality of hire, pipeline, sourcing, and hiring data to identify trends and opportunities. Translate insights into actionable recommendations and continuously improve recruiting strategies and processes.
Develop and implement innovative talent attraction strategies, including sourcing channels, talent pipelines, recruiting campaigns, community partnerships, employment branding, technology, and other approaches tailored to specific markets and positions.
Lead and continuously evaluate the organization’s flexible recruiting support model, ensuring the appropriate level of Talent Acquisition partnership based on business needs. Identify opportunities for additional recruiting support, consultation, and training.
Build strong partnerships with hiring managers and business leaders by providing guidance on recruiting strategy, candidate selection, interviewing, market conditions, and hiring best practices.
Provide leadership, direction, coaching, and support to the Talent Acquisition team. Set strategic priorities, drive accountability, and foster collaboration, innovation, and continuous improvement.
Oversee recruiting efforts across the organization, utilizing a variety of sourcing and selection strategies. Personally manage select corporate, leadership, critical, and hard-to-fill positions as needed.
Lead employment branding and talent attraction initiatives that strengthen candidate awareness, engagement, and the organization’s ability to attract qualified talent.
Oversee recruitment and selection activities, including screening, interviews, assessments, pre-employment checks, offers, and other selection processes.
Stay current on recruiting practices, technology, candidate behaviors, and labor market trends to identify opportunities to strengthen the organization’s talent acquisition strategy.
Oversee core Human Resources functions, including onboarding, HR administration, and general HR support.
Maintain and update the employee handbook, ensuring policies remain current, legally compliant, and clearly communicated to employees and leaders.
Prepare and submit required HR compliance reporting (e.g., EEO-1 and other federal/state filings) in partnership with Legal and HRIS, ensuring accuracy and timely submission.
Serve as a resource to leaders and employees on HR policies, procedures, and general employment matters, escalating complex issues as appropriate.
Maintain current knowledge of federal, state, and local employment laws and regulations, ensuring company policies and practices remain compliant.
Lead or participate in additional projects and perform other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Experience and expertise in a variety of interviewing skills and techniques
Knowledge of state and federal employment law
Proven track record of building strong, mutually respectful relationships with hiring managers
Able to give and receive feedback appropriately
Excellent communication skills at all levels, adapting communication to suit the receiver
Proven ability to maintain confidentiality
Ability to develop and motivate others
Ability to use creative sourcing techniques
Ability to develop, use and apply recruiting metrics
Broad working knowledge of Human Resources functions, including employee relations, policy administration, compliance, and HR reporting
Experience maintaining employee handbooks and HR policies in line with evolving employment law
Ability to interpret and apply HR compliance requirements and reporting obligations (e.g., EEO-1, recordkeeping)
Education and/or Experience:
5-7 years of progressive Human Resources experience, including talent acquisition
3+ years experience leading or supervising a team
PHR, SHRM-CP, or similar HR certification preferred
Physical Demands:
Must be able to constantly remain in a stationary position.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a copy machine, and computer printer.
Occasionally may require light lifting up to 25 pounds.
Work Environment:
Office environment.
Occasional travel may be required.
This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The duties listed are the essential functions of this position. Reasonable accommodations may be made unless they create an undue hardship to the Company. Physical and environmental requirements are representative of those needed to successfully perform the job.
Skills Required
- Experience with interviewing skills and techniques
- Knowledge of state and federal employment law
- Experience building relationships with hiring managers
- Strong communication skills
- Ability to maintain confidentiality
- Ability to develop and motivate others
- Experience using creative sourcing techniques
- Ability to develop and apply recruiting metrics
- Broad knowledge of HR functions, including employee relations, policy administration, compliance, and HR reporting
- Experience maintaining employee handbooks and HR policies
- Ability to interpret and apply HR compliance and reporting requirements, including EEO-1 and recordkeeping
- 5-7 years of progressive Human Resources experience, including talent acquisition
- 3 or more years leading or supervising a team
- PHR, SHRM-CP, or similar HR certification
What We Do
World Acceptance Corporation operates a U.S. consumer finance business across the United States, serving individuals with limited access to other sources of credit. Its offerings include short-term small installment loans, medium-term larger installment loans, related credit insurance, and ancillary products and services. It also provides income tax return preparation and electronic filing services, as well as automobile club memberships.
