Human Resources Manager

Posted Yesterday
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Kakuma, KEN
In-Office
Senior level
Professional Services • Social Impact
The Role
Leads end-to-end HR delivery for field staff in Kakuma, including recruitment, onboarding, performance management, employee relations, payroll, benefits, HRIS administration, compliance, reporting, training, and staff development. Supervises field HR personnel, supports managers with disciplinary matters, maintains personnel records, coordinates statutory registrations, and promotes safeguarding and professional standards in a multicultural humanitarian environment.
Summary Generated by Built In

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Role

Serve as the focal point for the overall delivery of all Human Resources services in Kakuma.

Responsibilities

Talent Acquisition

As the designated recruiter for the field office:

  • Coordinate recruitment of functional, administrative, and support-level staff at the field office for both standard and Just-in-Time recruitments.

  • Coordinate internal mobility strategies for internally recruited staff.

  • Serve as the HR panelist for recruitment and support all localized recruitments for national and incentive staff.

Talent Management

  • Ensure appropriate onboarding and transition processes for all field-based staff.

  • Coordinate performance management processes for all field-based staff.

  • Provide support and advisory services to line managers regarding corrective or disciplinary actions.

  • Manage the exit process for all field-based staff.

  • Track approved professional development and career pathing objectives for field staff.

  • Support compensation and benefits strategies by coordinating localized salary surveys at least once every two years and highlighting any challenges in talent retention.

Services and Administration

Directly supervise the field-based HRO to:

  • Monitor all types of leave and absenteeism daily, weekly, and monthly as appropriate.

  • Maintain up-to-date records for personnel files, recruitment, leave, training, performance management, benefits, payroll, and timesheets.

  • Maintain up-to-date recruitment tracker for the County.

  • Ensure all field-based staff are registered on the payroll, with benefits service providers, and with statutory bodies.

  • Facilitate all staff trainings.

  • Ensure proper management of the exit process for all exiting field staff.

Provide the HR Coordinator with regular updates on relevant staff status changes.

Employee Relations

  • Support staff and supervisors in managing grievances and disputes.

  • Conduct monthly staff meetings for training and engagement.

HRIS

  • Maintain all talent acquisition and management processes on Cornerstone.

  • Manage HRIS data on Workday.

  • Process incentive staff payroll on Paymaster and provide support on the Integra system.

Reporting

Provide bi-weekly/monthly reports to the HR Coordinator on:

  • Personnel files, Recruitment, Leave, Training, Performance management, Benefits, Payroll, Duty of care and Employee relations issues.

Payroll

  • Submit national staff payroll inputs to Nairobi by the 15th of each month.

  • Oversee processing of incentive staff payroll by the 20th of each month.

  • Respond to staff queries regarding pay and benefits.

Safeguarding

  • Demonstrates a commitment to upholding the highest standards of integrity and professional conduct by preventing any form of abuse, exploitation or harassment. Promotes a safe and respectful environment for clients, colleagues and communities whilst promptly reporting any safeguarding concerns in accordance with IRC policies and procedures.

Qualifications

  • Bachelor’s degree in Human Resources Management or Business Administration. A Bachelor’s degree in another field with a Postgraduate Diploma in HR Management is also acceptable.

  • At least 5 years of continuous experience in a similar role, with a minimum of 3 years in a supervisory capacity.

  • Certified HR practitioner as per the IHRM Act.

  • Experience with an INGO is an added advantage.

Knowledge and Skills

  • Good knowledge of national labor laws and statutory requirements (Employment Act, WIBA, OSHA, NITA, RBA, NHIF, NSSF, PAYE).

  • Understanding of compensation and benefits strategies.

  • Proficiency in MS Office Suite and payroll systems.

Demonstrated skills in:

  • Staff supervision

  • Team building

  • Organization and time management

  • Verbal and written communication

  • Analytical reasoning and conflict resolution

  • Interpersonal relations and negotiation

  • Report writing and cultural sensitivity

Demonstrated Ability To:

  • Work independently and meet tight deadlines.

  • Operate in a multicultural, multi-ethnic environment.

  • Manage projects and adapt flexibly to achieve goals.

  • Work in climatically and logistically challenging environments.

  • Experience in conflict or post-conflict settings is an added advantage.


Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.


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Skills Required

  • Bachelor's degree in Human Resources Management or Business Administration
  • Bachelor's degree in another field plus a Postgraduate Diploma in HR Management
  • At least 5 years of continuous experience in a similar role
  • At least 3 years of supervisory experience
  • Certification as an HR practitioner under the IHRM Act
  • Knowledge of national labor laws and statutory requirements, including the Employment Act, WIBA, OSHA, NITA, RBA, NHIF, NSSF, and PAYE
  • Understanding of compensation and benefits strategies
  • Proficiency in MS Office Suite and payroll systems
  • Experience working with an INGO
  • Experience in conflict or post-conflict settings
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The Company
HQ: New York, NY
13,457 Employees
Year Founded: 1933

What We Do

The International Rescue Committee is a global humanitarian organization that provides emergency relief, health care, and support to refugees and people affected by conflict and disaster.

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