Human Resources Intern

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Compensation for this position is set at $20/hour.This person will need to work hybrid from our Plymouth Meeting, PA office three days per week.Accolade's internship program runs June 9th-August 15th, 2025.

Role Overview

The Human Resources Intern, will work under the direct supervision of the Director, People & Culture Business Partner, and is responsible for providing day to day administrative support for a segment of the Care Delivery Operations organization. Additionally, this person will have the unique opportunity to learn how to respond to general employee inquiries about people and culture programs, procedures, and polices, while partnering closely with other members across the People and Culture team.

A day in the life…

• Utilize data analytics tools and techniques to collect, analyze, and interpret HR data pertaining to employee performance, engagement, turnover rates, and recruitment metrics.

• Identify trends, patterns, and correlations within the HR data to gain valuable insights and offer data-driven recommendations for enhancing employee satisfaction, retention, and overall organizational performance.

• Collaborate with HR and business stakeholders to determine key performance indicators (KPIs) and develop HR analytics dashboards and reports to monitor and track HR metrics effectively.

• Work closely with cross-functional teams to devise and implement data-driven strategies and initiatives aligned with organizational objectives, including talent retention, workforce planning, and succession management.

• Stay updated with the latest trends and best practices in HR analytics, employment legislation, and HR technology solutions, and make informed recommendations for adopting new tools or systems that can enhance the organization's HR analytics capabilities.

• Attend meetings with client groups to gain an understanding of the business, growth and upcoming HR  related actions that ensure the client receives the necessary support to operate optimally

• Assist with maintaining information systems and processing general requests in a timely manner. i.e. employment verification letters, accommodation requests etc.

• Act as a liaison with functional areas within the People and Culture team to ensure an understanding of business processes

• Independently plan, present and execute one project during the duration of the internship

• Supporting in meeting business objectives through workforce planning, recruiting, organizational design and development

• Have a firm understanding our People & Culture processes and assist with leading those processes across the client groups in which they support

• Review and gather continuous feedback on how to improve HR processes

• Utilize Microsoft Office and other software solutions to prepare documents and presentations

• Perform other assigned duties

What we are looking for…

• Bachelor's or Master’s program pursuing a degree in Human Resources, Business Administration or related field.  

• GPA OF 3.0 or above

• Demonstrated experience managing projects and initiatives, including developing project plans, identifying key stakeholders, preparing corresponding communication plans, identifying milestones, deadlines, and metrics to assess outcomes.

• Demonstrated ability to build and maintain relationships, collaborate with others and manage interpersonal dynamics

• Demonstrated ability to appropriately deal with “people-sensitive” issues and handle confidential documents.

• Demonstrate strong critical thinking, decision making and judgment skills

• You are compassionate and connected to our mission: You operate from a perspective of truly caring about our employees, clients, and customers and creating value for them.

• You’re flexible: You prefer a fast-paced and dynamic environment and are agile and comfortable enough to keep up as plans change and evolve.

• You are a multi-tasking master: You have demonstrated the ability to balance and manage multiple priorities with accuracy, efficiency, and in a timely manner due to your strong organization skills.

• You’re a self-starter: You take initiative and are comfortable being empowered to work independently. When you need help, you’re not shy to ask.

• You get things done: You follow through on every request, no matter how big or small, with attention to detail.

• Strong customer service skills

• Excellent communication skills (both verbal and written)

• Proficiency with Microsoft Office Suite

Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person.  Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

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