Human Resources - Human Resources Generalist

Purpose 

The HR Generalist will provide day-to-day HR operations across core HR functions, including benefits administration, talent management, recruitment, employee relations, and training and development. This role requires a well-rounded HR professional who can handle multiple responsibilities and provide excellent support to team members and management. 

EFCO Culture & Safety Statement 

Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision-making. Embrace Innovation by being self-aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations.   

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities.  This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries – no matter how minor – immediately to their supervisor or manager. 

Essential Functions 

Benefits and Wellness Administration (25%): Administer employee benefits programs, including health insurance, renewal processes, retirement plans, vendor relationships, wellness programming, and leaves of absence. Maintain accurate employee benefit records and HRIS data, ensuring timely updates and compliance with applicable policies and requirements. Serve as a resource to team members regarding benefits programs, eligibility, enrollment, and related questions.

Recruiting and Onboarding (25%): Partner with recruiters and hiring managers throughout the recruitment and selection process to provide HR guidance and support effective hiring decisions. Participate in talent intake, candidate evaluation, interviews, offers, employment agreements, internships, career fairs, and other talent acquisition initiatives as appropriate. Oversee the HR components of onboarding to ensure new team members have a consistent, welcoming, and compliant introduction to EFCO, partnering with the HR Assistant and hiring managers on required documentation, HRIS setup, orientation, and other onboarding activities. Monitor recruiting and onboarding trends and provide insights to support staffing needs, strengthen the new-hire experience, and improve processes.

Employee Relations and HR Reporting (25%): Address employee inquiries and concerns, mediate conflicts, and support a positive work environment. Manage and respond to HR requests through the HR ticketing system, ensuring timely, accurate, and service-oriented resolution. Support investigations into employee relations issues, document findings, and recommend appropriate actions. Generate and analyze HR metrics and reports related to employee relations, staffing, retention, engagement, or other workforce trends. Maintain data integrity within the HRIS and utilize HR systems and reporting tools to identify trends, support compliance, inform leadership decisions, and improve HR processes.

Performance Management (15%): Assist with the implementation and management of performance review processes and provide guidance to managers on performance-related matters. Build continuous feedback loops to translate employee and manager input into measurable performance and culture improvements. Coordinate and facilitate employee training programs to support HR operations, professional growth, and development. Support team member orientation, employee development initiatives, and projects that enhance the overall team member experience and support leadership.

Payroll Support (10%): Provide administrative support for payroll processes, including reviewing and maintaining employee payroll-related data, coordinating payroll changes, and assisting with timekeeping, deductions, and other payroll-related updates. Partner with payroll and other internal stakeholders to research and resolve discrepancies, ensure accurate and timely processing, and maintain appropriate documentation. Support payroll-related reporting and compliance activities as needed.

Additional duties may be assigned as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing to meet organizational goals and priorities.   

Qualifications 

• Education: Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Experience: Minimum of 3 years of generalist experience in a Human Resources department required. Experience working in multi-state environments with a strong understanding of varying state employment laws and compliance requirements is preferred. Prior experience supporting or managing unionized workforces, including exposure to collective bargaining agreements and labor relations, is a plus.
• Certification(s) and License(s): SHRM-CP or PHR certification preferred
• Leadership: N/A 
• Computer Skills: Proficiency in Microsoft Office and HRIS systems is required. 
• Other Requirements: Strong knowledge of HR practices, policies, and employment laws; Ensure compliance with labor laws and regulations. Advise on HR policy, ensuring alignment with labor laws and organizational values. Stay updated on HR best practices and industry trends; Excellent communication and interpersonal skills; Ability to manage multiple tasks and priorities effectively.

Core Competencies 

• Responsibility: Takes ownership of actions, tasks, and outcomes; follows through on commitments. 

• Relationship Building: Develops and maintains productive, respectful relationships across teams and functions. 

• Communication: Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting. 

• Professionalism: Demonstrates reliability, accountability, and a respectful approach to all work and interactions. 

• Organizational Awareness: Understands the company’s structure, priorities, and how decisions impact the broader business. 

EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands 

Light: Exerting up to 20 lbs of force occasionally and/or up to 10 lbs. force frequently and/or a negligible amount of force constantly.

To ensure a safe work environment while meeting the physical demands of the job you must be able to perform the following physical and mental tasks with or with or without a reasonable accommodation:

• Balancing - maintaining equilibrium when walking, climbing, crouching, etc
• Repetitive Motions - Substantial movements (motions) of the wrists, hands, and/or fingers.
• Stooping – bending at the waist
• Sitting/Standing – must be able to sit or stand as required for extended periods of time. 
• Lifting motions or lifting objects up to 20 lbs.
• Walking
• Climbing - ascending or descending ladders, stairs, scaffolding, ramps, poles etc. 
• Hearing
• Talking
• Capacity to think, concentrate and focus for long periods of time
• Ability to read complex documents in the English language
• Capacity to reason and make sound decisions
• Ability to write complex documents in the English language
• Capacity to express thoughts orally
• Expertise in:
  • Ability to regularly perform all job functions at company office or designated worksite
  • Ability to withstand environmental conditions such as extreme heat or cold, grass, wind, sand, fumes, odors, gases, noises. Etc.

The position is currently classified as on- site.

The company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior leadership, at any time during the employee’s employment term, at the sole discretion of management.