Human Resources (HR) & Labour Relations (LR) Business Partner

Are you a seasoned Human Resource and Labor Relation Specialist with the ability to drive change from within a company? Are you passionate about providing Peace of Mind to your client group? Are you looking to be a part of a growing team and company?

The Universal Group, recognized as one of Canada's Best Managed companies in 2026,has exciting opportunity for a Human Resources & Labour Relations Business Partner ! Reporting to the VP-Human Resources, you will serve as a strategic advisor and partner to the organization, ensuring the alignment of human resources and labor relations functions with the company's business objectives. This role encompasses a broad spectrum of responsibilities, focusing on managing and enhancing the relationship between key stakeholders with the organization, unions, and its workforce.

What you will be responsible for:

Human Resources Partnership:

• Offer subject matter expertise in Human Resources and Labour Relations services.
• Serve as a trusted advisor to frontline management and leadership on HR and LR matters.
• Provide guidance on HR policies, procedures, and best practices.
• Collaborate with management to deliver HR programs aligned with business objectives.
• Partner with internal clients to integrate talent programs into strategic plans.
• Continuously seek value-add opportunities and risk mitigation.
• Utilize business intelligence (BI) for data-driven decision-making and improvement opportunities.
• Execute talent management strategies to enhance retention and employee experience.
• Deliver talent programs, including Continuing Education and leadership development.
• Offer guidance and support on performance management, employee relations, and HR compliance.
• Assist in developing compensation and benefits strategies for attracting and retaining top talent.
• Oversee the implementation of employee engagement initiatives to enhance job satisfaction.
• Ensure compliance with all HR-related legal and regulatory requirements.
• Maintain and organize HR administrative and services.

Labour Relations Partnership:

• Act as lead representative for the regional employers as assigned for all union relationships and transactions.
• Support senior management and executive leadership on tactical approaches to union and performance matters.
• Manage and nurture relationships with union representatives as well as internal clients.
• Deliver advisory services to assist management in handling of performance and behaviour.
• Support management to continually improve employment knowledge, best practices, and leadership.
• Support negotiations of supplementary agreements outside principle CBAs (MOAs, LOUs, etc.)
• Interpret and apply collective agreements, respective employment legislation, and Human Rights principles.
• Produce bargaining preparation including cost modeling and research.
• Facilitate grievance handling at all steps including preparation for potential arbitrations.
• Assist in preparing responses for arbitration and human rights claims.
• Maintain in-depth knowledge and understanding of unionized workforces and labour trends
• Conduct workplace investigations.
• Support attendance management.

Employee Communication and Support:

• Respond to all daily employee emails and phone calls within 48 hours.
• Provide guidance to employees by answering questions or investigating concerns.

Record Keeping and Communication:

• Updates employee files as necessary.
• Liaise with all stakeholders by responding to requests in a timely fashion.

What you get from us:

• Extended Medical, Vision, and Dental benefits. 
• Competitive compensation package.
• Access to Employee Assistance Program. 
• Paid vacation.
• RRSP
• Access to a growing organization with lots of advancement opportunities.

What we need from you:

• Minimum level of education equivalent to a bachelor’s degree.
• Minimum 5 years of experience in an HR/LR advisory or BP role with a track record of progressive scope of responsibility in unionized environments.
• Bi-lingual in French and English would be a strong asset.
• Minimum of 3 years of experience in unionized environments are required.
• Expert understanding of employment regulations and legislation.
• Solid knowledge of employment, labour, and privacy laws.
• Proven abilities with office productivity software and HRIS systems (e.g. BambooHR/ADP)

Why Universal Group?

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public drives us daily.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit our Indeed Profile! 

Our Commitment to Diversity

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace. 

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Apply today; we can’t wait to hear from you. Come grow with us!

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