Human Resources Generalist

Posted 8 Days Ago
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38301, Jackson, TN, USA
In-Office
Mid level
Edtech • Professional Services
The Role
The HR Generalist executes core HR functions including employee relations and investigations, compliance oversight, recruitment and onboarding, benefits support, HRIS data management (Paycom), policy drafting, supervisor training, and performance management support.
Summary Generated by Built In

Human Resources Generalist

Department: Human Resources
Reports To: Vice President of Human Resources 
Classification: Full-Time, Exempt
Location: Bray Hall

Position Summary

The Human Resources Generalist is a professional-level position responsible for executing and supporting core human resources functions including employee relations, compliance oversight, recruitment coordination, performance management, benefits administration support, and policy implementation.

This role requires demonstrated experience in employment law compliance, employee relations management, and HR systems administration. The HR Generalist serves as a trusted advisor to supervisors and department leaders and plays a critical role in protecting institutional integrity, mitigating risk, and advancing Lane College’s commitment to operational excellence.

This position supports Lane College’s Next Level of Excellence strategic priorities by strengthening workforce infrastructure, ensuring regulatory compliance, and enhancing employee engagement and accountability.

Essential Duties and Responsibilities

Employee Relations & Investigations

  • Serve as first-line contact for employee relations matters.
  • Conduct intake meetings and document employee concerns.
  • Assist in workplace investigations and prepare written summaries and findings.
  • Draft disciplinary documentation, corrective action notices, and performance improvement plans.
  • Provide policy interpretation and guidance to supervisors regarding performance management and conduct matters.

Compliance & Risk Management

  • Ensure compliance with federal and state employment laws including FLSA, FMLA, Title VII, ADA, ACA, and related regulations.
  • Monitor leave administration processes for accuracy and compliance.
  • Assist with regulatory reporting and documentation requirements.
  • Participate in internal HR audits and risk assessments.
  • Maintain accurate, complete, and confidential personnel records.

Recruitment & Onboarding

  • Coordinate recruitment postings, applicant tracking, and screening processes.
  • Facilitate onboarding and orientation for new hires.
  • Process Personnel Action Forms (PAFs) and employment status changes.
  • Ensure proper I-9 verification and employment eligibility documentation compliance.

Benefits Administration Support

  • Support benefits enrollment and eligibility processes.
  • Coordinate with the Benefits Coordinator and third-party vendors as needed.
  • Assist employees with benefits-related questions and documentation.
  • Monitor leave tracking and benefits reporting accuracy.

HR Systems & Data Management

  • Maintain and update employee data within the College’s HRIS (Paycom).
  • Generate HR analytics and workforce reports for leadership.
  • Track PTO balances and leave documentation.
  • Support annual performance evaluation cycles and documentation tracking.

Policy Development & Training Support

  • Assist in drafting and revising institutional HR policies.
  • Conduct supervisor training sessions related to HR policies and procedures.
  • Support institutional professional development initiatives.
Qualifications

Required Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • Minimum of 3–5 years of progressive Human Resources experience.
  • Demonstrated experience handling employee relations matters.
  • Working knowledge of employment law and regulatory compliance requirements.
  • Strong written and verbal communication skills.
  • Ability to exercise discretion and maintain confidentiality.
  • Proficiency in HRIS systems and Microsoft Office Suite.

Preferred Qualifications

  • Experience in higher education or nonprofit environment.
  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
  • Experience conducting workplace investigations.
  • Experience with performance management systems.

Work Environment

This position is primarily office-based with regular interaction with faculty, staff, administrators, and executive leadership. The role requires the ability to manage multiple priorities, exercise professional judgment, and maintain composure in high-sensitivity situations.

 

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Minimum of 3-5 years of progressive Human Resources experience
  • Demonstrated experience handling employee relations matters
  • Working knowledge of employment law and regulatory compliance requirements (FLSA, FMLA, Title VII, ADA, ACA)
  • Strong written and verbal communication skills
  • Ability to exercise discretion and maintain confidentiality
  • Proficiency in HRIS systems (Paycom) and Microsoft Office Suite
  • Experience in higher education or nonprofit environment
  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification
  • Experience conducting workplace investigations
  • Experience with performance management systems
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The Company
350 Employees
Year Founded: 1882

What We Do

Lane College is an educational institution in Jackson, Tennessee, focused on financial management and operational excellence.

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