About This Team and Role
Verra Mobility is seeking an exceptional Human Resources Generalist with strong analytical and communication skills. The person in this role is expected to be a conceptual thinker who is detail-oriented, organized, and has demonstrated conflict management skills. The candidate will have excellent problem-solving skills and the ability to multi-task and adapt in a fast-paced environment.
The role will require an individual with strong decision-making skills and a deep understanding of employee relationships, staffing management, and process improvement. Top candidates will be comfortable navigating ambiguous situations, including employee relations situations, strong time management capabilities, and skilled at identifying and activating process improvements.
What You'll Do
- HR Effectiveness, People Policies & Practices –
- Influences managers and supervisors, through effective partnership, to make decisions that represent our culture and values of Do What’s Right, Lead With Grace, Own It, and Win Together.
- Performs employee relations functions (e.g., dispute resolution, performance issues, termination requests, conduct ER and Ethics Line investigations, etc.) by applying employment law and company policies and practices for standard cases appropriately, documenting properly and determining when to seek legal advice.
- Influence and advise managers and employees to solve business problems, new and complex business tasks, and issues based on Verra Mobility’s core values.
- Use and create HR best practices and processes to drive HR effectiveness.
- Produce, interpret and submit reports on general HR activity.
- Stays up to date with the latest HR trends and best practices.
- Employee Engagement and Well-Being –
- Partners to administer onboarding, employee experience, wellness, and learning and development programs.
- Partners with the Benefits team to support well-being initiatives.
- Talent and Performance Management –
- Assist in implementing Talent & Performance Management activities including compensation reviews, performance pulses, development plans, employee engagement surveys, and more.
- Train managers to effectively understand and use our performance and development philosophy, tools, and systems.
- Ensure standard performance and development processes are in operation (e.g., goal setting, mid-year and year-end performance reviews, employee potential calibrations, etc.)
- Train others in how to create high quality short- and long-term development plans and understand career paths and requirements (e.g., experiences, competencies, etc.).
What You'll Bring
- Bachelors degree in human resources or related (essential).
- 2 years of experience as an HR generalist (essential).
- Understanding of Labor Law and employment equity regulations.
- Efficient HR administration and people management skills.
- Excellent record-keeping skills.
- Working knowledge of HR functions and best practices.
- Excellent written and verbal communication skills.
- Works comfortably under pressure and meets tight deadlines.
- Computer literacy with capability in email, MS Office and related HR software.
- Organizational and conflict management skills.
- Strong decision-making and problem-solving skills.
- Attention to detail
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Top Skills
What We Do
Verra Mobility focuses on making life safer, easier and more connected for our customers and the communities we serve. As a global leader in smart transportation, we work alongside our customers and behind the scenes to relentlessly develop customized technology solutions to solve complex transportation challenges. We seamlessly connect people, technology and data across the smart mobility ecosystem.
