interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
We’re looking for a proactive and detail-oriented Senior HR Generalist to help guide the day-to-day operations of HR and support the Office of the CEO. You’ll play a central role in shaping the employee experience, managing core HR functions, coordinating interviews, and supporting office operations onsite.
This is a hands-on role ideal for someone who thrives in a startup setting, is comfortable wearing multiple hats, and enjoys building people-first systems and processes.
What You’ll Do- Assist in managing the full employee lifecycle, including onboarding, offboarding, compliance, benefits, and leave administration.
- Maintain HR systems and documentation, ensuring accuracy and alignment with employment laws and internal policies.
- Coordinate interviews and recruitment processes, including scheduling, candidate communication, and offer letter prep.
- Act as a go-to partner for employees and leadership, providing guidance on HR policies, tools, and best practices.
- Support the Office of the CEO with scheduling, internal meeting logistics, and occasional administrative support.Help manage general office operations and team-wide events
- 5+ years in an HR Generalist, Office Management, Coordination, or similar role, ideally in SaaS or a startup environment.
- Experience supporting executive leadership and cross-functional teams.
Proficiency with HRIS/ATS tools (e.g., TriNet, Greenhouse) and Google Workspace.
Strong communication and organizational skills with the ability to multitask and prioritize effectively. - A solutions-oriented mindset with a strong sense of ownership.
- Willingness to work onsite five days per week and be available on evenings and weekends to assist with moving high priority projects without losing momentum.
- Total Compensation is expected to be between $100,000-$140,000. Exact compensation may vary based on skills and location.
- 🏥 Medical / Dental / Vision Insurance
- 🏝 PTO & Paid Holidays
- ✨ Life Insurance
At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
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What We Do
interface.ai is an AI leader specializing in Intelligent Virtual Assistants for the financial sector. By integrating its deep banking domain understanding with AI, interface.ai is transforming interactions between banks, credit unions, their customers, and employees, leading the charge into the era of Interactive Intelligence for Banking.
Unveiling interface.ai's New Product Suite Powered By Generative AI:
Discover Sphere for Customers - an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance.
Discover Sphere for Employees - an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations' efficiency by 10x.
Learn more: https://interface.ai/solutions/sphere-generative-ai-assistant-chatgpt-for-creditunions-and-banks
