Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store including but not limited to: recruitment, onboarding, training, interpretation of policies, performance management, employee relations and terminations. Reports to the Human Resources Business Partner (HRBP).
- Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit
- Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up
- Organizes in-store hiring events and participates in external job fairs
- Provides training to hiring managers on the Applicant Tracking System and effective interviewing
- Prepares employees for proper cultural assimilation through onboarding and new hire orientation
- Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors
- Works with managers to make coaching and development of employees a daily activity
- Collaborates with Corporate to build and implement trainings for employees
- Drives awareness and adoption of broad benefits offerings at Eataly
- Conducts and analyzes exit interviews to identify and recommend improvements to existing processes
- Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements
- Supports the HRBP with metrics and data analysis
- Performs other duties as required or assigned
- Bachelor’s Degree
- 3+ years of HR experience, preferably in retail and/or hospitality
- Understanding of all components of HR including systems, databases and metrics
- Solid analytical and problem-solving skills
- Excellent communication, listening and interpersonal skills
- Fluency in Spanish preferred
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Skills Required
- Bachelor's Degree
- 3+ years of HR experience
- Understanding of HR systems, databases, and metrics
- Analytical and problem-solving skills
- Communication, listening, and interpersonal skills
- Fluency in Spanish
Eataly Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eataly and has not been reviewed or approved by Eataly.
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Parental & Family Support — Paid parental leave is a notable benefit with company-paid support across multiple weeks. Feedback suggests this policy stands out within the overall package.
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Healthcare Strength — Medical, dental, and vision coverage are offered, alongside mentions of mental health resources and tax-advantaged accounts. Feedback suggests core health coverage breadth is a consistent pillar of the offering.
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Wellbeing & Lifestyle Benefits — Everyday perks include a free daily staff meal, a 20% in-store and restaurant discount, and product/cuisine classes. These tangible benefits are highlighted as positives together with training and mobility opportunities.
Eataly Insights
What We Do
Eataly is the world’s largest artisanal Italian food and beverage marketplace. Founded in 2007 in Turin, Eataly shares “made in Italy” on a global scale through high-quality, authentic products and the stories of their local producers. Eataly’s goal is to make our guests incisive and informed about how to select high-quality and healthy foods. Our marketplace, interspersed with restaurants and counters, is a learning center. At Eataly, you can enjoy a meal in a restaurant, purchase the ingredients, and learn more through classes, tastings and encounters with producers. We believe that quality can be accessible to everyone, and we are dedicated to offering high-quality products at sustainable prices for both consumers and producers. The values and philosophy of Eataly are focused on sustainability, sharing and responsiblity. Over the years, we have expanded across the globe. Today, you can find us in 16 Italian cities and in countries including: Japan, the United States, Brazil, Germany, Turkey and many others. Eat Better, Live Better!
