GENERAL DESCRIPTION OF POSITION
The Human Resources Generalist will assist with talent acquisition, performance management, employee relations, and compliance for the assigned area or region in alignment with established strategies, policies, and federal, state, and local laws.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Partner and provide guidance to the assigned region regarding HR policies and programs; including recruiting, benefits, compensation, employee relations, and compliance.
- Assist with the development and application of HR concepts, practices, policy, and procedure to address organizational needs.
- Answer general HR-related questions regarding policy, procedures, benefits, and employee relations. Maintain documentation as it relates to record-keeping.
- Prepare HRIS reporting.
- Facilitate employee on-boarding and off boarding.
- Provide coaching and mentoring to managers and employees.
- Serve as an advisor and ambassador to managers and employees on ICARE values and ACE culture.
- Investigate employee relation issues. Counsel employees and document concerns. Provide recommendations for corrective action and proper documentation by managers to support action taken. Facilitate employee off-boarding.
- Monitor changes in employment law and train managers in employment law to ensure compliance.
- Effective and efficient communication with all stakeholders.
- Ensure the highest level of confidentiality related to company and employee information.
- Perform any other related duties, as assigned.
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 2 years of employee relations experience or equivalent combination of education and experience.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
SHRM-CP or PHR, Bilingual in Spanish
SOFTWARE SKILLS REQUIRED
Advanced: Human Resources Information Systems Intermediate: Alphanumeric Data Entry, Contact Management, Payroll Systems, Present
ADDITIONAL INFORMATION
- Working knowledge of HR-related laws and regulations and best practices.
- Planning, organizing, and project management skills. Excellent communication and presentation skills.
- Ability to multi-task, shift priorities, and handle high-pressure time sensitive situations.
- Strong interpersonal skills required to build relationships, promote teamwork, and resolve conflicts
- Ability to handle confidential and/or sensitive information in a professional manner.
- Must be able to work independently.
- Capable of handling multiple sites
- Primary language used to perform this job is English.
Skills Required
- Four-year college degree or equivalent combination of education and experience
- Two years of employee relations experience or equivalent experience
- Working knowledge of HR-related laws, regulations, and best practices
- Experience using Human Resources Information Systems
- Ability to maintain confidentiality and handle sensitive employee information
- Strong communication, presentation, interpersonal, conflict-resolution, and organizational skills
- Ability to manage multiple sites, priorities, and time-sensitive situations independently
- SHRM-CP or PHR certification
- Bilingual Spanish language skills
What We Do
Goodwill Industries of Arkansas is an independently operated 501(c)(3) nonprofit that funds its mission largely through sales of donated goods. It operates retail stores and donation sites while using proceeds to provide Arkansans with job training, career services, education, and other resources. Its work is focused on helping people overcome barriers to employment, build independence, and achieve success through education, training, and employment.
