Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
HR Generalist
Do you love being a go to person for employee questions? Are you all about creating a work environment where employees can thrive? If so, this may be the perfect opportunity for you.
Our HR team is looking for its newest member, and we think you may be it! Gordon Food Service is not just a company offering a job, we offer career growth opportunities (95% of our leaders have been promoted internally), profit sharing (which means the money comes back to you), and more!
Address: 6200 Gordon Food Service Dr, Concord, NC 28027
Position Summary:
Performs professional level human resources duties in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employment compliance. Works closely with senior HR management to provide services for a designated geographic region and shared services.
Essential Functions:
- Serves as the liaison/HR business partner between various HR Shared Services and the division. Understands the business.
- Supports the Talent Management Team with sourcing and retention efforts:
- Attends local job fairs and partners with various community organizations to increase recruiting.
- Partners with Talent Management Sourcing to assist in hard to fill position
- Ensures that hiring managers complete Interview Skills Training
- Collaborates on workforce planning
- Administers internal posting/offer process and translates that to design or deliver HR solutions.
- Oversees or participates in various events including training, wellness, orientation, open enrollment, fairs, and other division HR events.
- Implement retention strategies such as 45 Day HR Feedback Sessions, Stay Interviews, etc.
- Onboards new employees from offer through 90 days, ensuring paperwork completion, screenings and tests, orientation day, benefits review, and introduction to Gordon Food Service policies, procedures and culture.
- Educates leadership on the Performance Management process, understands and leverages the Talent Management Suite, coaches employees and managers on basic employee relations, practice or policy issues, promotes the open door policy. Responds to and investigates complaints.
- Promotes and educates on the Gordon Food Service Leadership Development initiatives. Facilitates training and monitors required leadership training and development for completion. Utilizes TMS and LMS to manage learning and development activities.
- Plans and supports benefits enrollment processes as well as educating employees and leaders on Gordon Food Service retirement plans, benefits and wellness initiatives, and questions.
- Supports the management and administration of Workers Compensation, short and long term disability, and FMLA. Involved in decision making process regarding claim activities and denials, return to work process, serves as point of contact with employee, manager and Shared Service.
- Provides insights on how to interpret HR metrics such as turnover, new hires, diversity, Departure View and AAP.
- May perform administrative functions related to general human resources responsibilities to include processing unemployment claims, managing the training database, entering new hires and others as required.
- Evaluates third-party vendor bills and processes for payment.
- Administers Off-boarding process, including paperwork processing, retirement information, employee relations, and departure survey, etc..
- Performs other duties as assigned.
Knowledge / Skills / Abilities:
- Excellent communication, presentation skills and problem solving skills.
- Thorough understanding of GFS culture, policies and employment-related laws, and regulations.
- Knowledge of current trends and developments in the field
- Ability to develop solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance.
Equipment / Tools / Technology:
- Knowledge of spreadsheet, word processing, presentation, email, internet and HRIS software applications
- Knowledge of general office equipment.
Education & Minimum Experience Requirements
- Two or more years broad HR Related experience required
- Bachelor's Degree in Human Resources preferred
- PHR or SHRM-CP Certification preferred
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.
Skills Required
- Two or more years of broad human resources-related experience
- Bachelor's degree in Human Resources
- PHR or SHRM-CP certification
- Excellent communication, presentation, and problem-solving skills
- Understanding of employment-related laws and regulations
- Knowledge of HRIS software applications
- Knowledge of spreadsheet, word processing, presentation, email, and internet applications
Gordon Food Service Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gordon Food Service and has not been reviewed or approved by Gordon Food Service.
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Strong & Reliable Incentives — Incentive-based pay for warehouse selectors and drivers enables higher earnings when performance targets are exceeded, with overtime, bonuses, and profit sharing adding to total pay. These mechanisms are portrayed as dependable ways to boost compensation for physically demanding roles.
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Retirement Support — 401(k) access with profit sharing—and in some cases employer matching—is highlighted as a meaningful component of the package. Pre-tax savings options and disability coverage further reinforce long-term financial security.
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Healthcare Strength — Medical, dental, vision, and prescription coverage are paired with mental-health and employee-assistance resources. Offerings are described as solid and relatively comprehensive, with availability for full- and part-time employees subject to eligibility rules.
Gordon Food Service Insights
What We Do
We’ve grown to become the largest family-operated broadline food service distributor in North America by upholding the same business approach since 1897—being passionately committed to the people we serve. We believe in the power of good food—to bring people together and make moments special. Every product, every order, and every decision we make is inspired by the people on the other side of the plate. We distribute to foodservice operators throughout the Midwest, Northeast, Southeast and Southwest regions of the U.S. and coast to coast in Canada. Our company also operates more than 170 Gordon Food Service Stores, which are open to the public and provide the benefits of restaurant-quality products and friendly, knowledgeable service. Gordon Food Service Stores do not charge a membership fee. Gordon Food Service Stores are the primary supplier for many small foodservice operators, including: restaurants, churches, daycare providers, caterers, event planners, and other small businesses. We offer a broad range of employment opportunities throughout our corporate offices, distribution centers, and retail stores. We have a strong commitment to our employees and foster an environment that promotes internal growth, training, and career development opportunities. Gordon Food Service is an Equal Opportunity Employer and does not discriminate against any person on the basis of age, sex, race, religion, national origin, disability, or veteran status.
