Human Resources Generalist

Posted 2 Days Ago
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Park Ridge, IL, USA
In-Office
60K-75K Annually
Senior level
Professional Services • Security
A Division of Sphere Investigations
The Role
Manages day-to-day HR operations, employee relations, workplace investigations, compliance, benefits administration, HR records, audits, and employee engagement. Partners with managers on performance matters, training, onboarding, and policy guidance. Uses ADP Workforce Now for reporting and employee record maintenance while supporting process improvements, recruitment, newsletters, and HR initiatives.
Summary Generated by Built In

Marshall Investigative Group (MIG), a leader in investigative services, is seeking an experienced and organized HR Generalist to join our Human Resources team. The ideal candidate will have at least five (5) years of professional HR experience with a strong background in employee relations, investigations, benefits administration, compliance, and HR systems such as ADP Workforce Now.
 
 This position will play a critical role in maintaining a compliant, engaged, and well-supported workforce by managing day-to-day HR operations and assisting with ongoing HR initiatives and audits.


Qualifications

  • Minimum 5 years of progressive Human Resources experience
  • Strong background in employee relations, investigations, and conflict resolution
  • Demonstrated experience in coaching, training, and leading performance improvement conversations
  • Proficiency with ADP Workforce Now preferred
  • Working knowledge of Human Resources compliance, federal and state labor laws
  • Exceptional organizational skills, with the ability to inventory, catalog, normalize, standardize, and manage HR files with ongoing governance
  • Strong attention to detail, analytical, and problem-solving skills
  • Excellent communication skills, both written and verbal
  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred
  • PHR or SHRM-CP certification preferred

General Duties

  • Serve as the first point of contact for employee escalations and workplace concerns, conducting timely and thorough investigations as needed
  • Partner with Performance Team assisting with goal management, training, and employee communication
  • Author employee monthly employee newsletters with the HR Team
  • Maintain accurate and compliant HR records; create and oversee a structured file management system ensuring consistency and data governance
  • Partner with managers on employee relations matters, providing guidance aligned with company policy and employment law
  • Support employee engagement programs and initiatives that foster a positive and inclusive workplace culture
  • Ensure compliance with federal, state, and local employment laws and company policies
  • Utilize ADP Workforce Now for reporting, employee record maintenance, and process optimization
  • Support recruitment and onboarding efforts when needed, ensuring a seamless candidate and new-hire experience
  • Participate in HR audits, policy updates, and process improvement initiatives
  • Perform other HR-related duties and special projects as assigned

At the Marshall Investigative Group (MIG), our hourly rates, flexible day scheduling benefits, and expense/mileage reimbursements exceed the industry. All expenses are covered, including training, licensing, and testing fees. Comprehensive benefits are available for Full-Time agents. This position may require travel within your investigative region to accommodate full-time hours and client needs.

  

Marshall Investigative Group is an equal opportunity employer that values diversity within our company culture. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Skills Required

  • Minimum five years of progressive Human Resources experience
  • Strong background in employee relations, investigations, and conflict resolution
  • Experience coaching, training, and leading performance improvement conversations
  • Proficiency with ADP Workforce Now
  • Working knowledge of federal and state labor laws and Human Resources compliance
  • Strong organizational, analytical, problem-solving, and attention-to-detail skills
  • Excellent written and verbal communication skills
  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • PHR or SHRM-CP certification
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The Company
HQ: Park Ridge, Illinois
100 Employees
Year Founded: 2010

What We Do

Marshall Investigative Group, division of Sphere Investigations, is a recognized leader in fraud and corporate investigations with more than 30 years of experience across North America. We deliver comprehensive, end-to-end investigative solutions by combining advanced technology, deep industry expertise, and a highly skilled network of private investigators. Our services are designed to provide clients with accurate, timely, and actionable intelligence—whether establishing proper reserves, documenting claimant activity, or supporting complex corporate inquiries. We pride ourselves on exceeding expectations through thorough reporting, rapid turnaround, and unwavering attention to detail. At Marshall Investigative Group, integrity, confidentiality, and productivity are at the core of everything we do. Our commitment to excellence is driven by our exceptional talent and our ability to operate seamlessly across geographies. Headquartered in Chicago, Illinois, with regional offices in North Carolina, Atlanta, Colorado, Arizona, and New York, we deliver results anytime, anywhere. As part of Sphere Investigations, a leading fraud and corporate investigations platform, we offer both field and desktop investigative services backed by broad geographic coverage, a full suite of capabilities, and specialized expertise. Sphere Investigations is funded by Mangrove Equity Partners and Sunlake Capital Partners, with a mission to provide premium investigative services and exceptional client satisfaction. Learn more at www.sphereinvestigations.com

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