Human Resources Generalist

The HR Generalist will support the Human Resources function across the dealership group by providing hands-on HR support to employees, managers, and dealership leadership. This position will be responsible for a broad range of HR activities, including recruiting and onboarding, employee relations, performance management, benefits administration, HR compliance, training, payroll support, and maintenance of employee records.

The ideal candidate is a highly organized, approachable, and solutions-oriented HR professional who understands the fast-paced nature of automotive retail and can effectively partner with dealership management, sales, service, parts, and administrative teams.

• Partner with dealership leadership and hiring managers to identify staffing needs and fill open positions.
• Develop and post job requisitions and coordinate candidate sourcing, screening, interviews, and selection.
• Conduct background checks, reference checks, and pre-employment requirements as applicable.
• Coordinate new-hire paperwork, orientation, onboarding, and required training.
• Ensure new employees receive a positive and consistent onboarding experience.

• Serve as a trusted HR resource for employees and managers across the dealership group.
• Respond to employee questions and concerns regarding policies, benefits, pay, attendance, workplace issues, and HR procedures.
• Assist management with employee counseling, disciplinary actions, performance improvement plans, and other employee relations matters.
• Help promote a positive, professional, and respectful workplace culture.
• Maintain appropriate confidentiality when handling sensitive employee matters.

• Maintain accurate and confidential employee personnel files and HR records.
• Ensure compliance with applicable federal, state, and local employment laws and dealership policies.
• Assist with required employment documentation, including I-9s and other new-hire records.
• Support HR audits, reporting, and compliance initiatives.
• Assist with workers' compensation claims, unemployment claims, and employment-related documentation as needed.
• Stay informed regarding changes in employment regulations and recommend updates to policies and procedures.

• Partner with payroll and management to ensure accurate and timely processing of employee information and payroll changes.
• Assist employees with questions regarding benefits, deductions, eligibility, and enrollment.
• Support administration of health, dental, vision, retirement, and other employee benefit programs.
• Track and administer applicable leave and attendance programs.
• Coordinate employee status changes, including promotions, transfers, pay changes, and terminations.

• Support the performance review process and assist managers with performance documentation.
• Coordinate employee training and development programs.
• Help ensure employees complete required compliance, safety, and dealership-specific training.
• Assist leadership in identifying employee development opportunities and succession needs.

• Support employee engagement, recognition, and retention initiatives.
• Assist with employee events, communications, and company-wide HR programs.
• Promote consistent application of HR policies and practices across all dealerships.
• Help foster an inclusive, accountable, customer-focused workplace culture.

• Associates / bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 3+ years of progressive HR experience; experience in automotive retail, dealership operations, or a multi-location environment strongly preferred.
• Working knowledge of employment laws and HR best practices.
• Experience with recruiting, employee relations, onboarding, benefits, and HR administration.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong interpersonal skills with the ability to build relationships with employees and leadership at all levels.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and HRIS/payroll systems.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.

Experience supporting employees in automotive sales, service, parts, BDC, accounting, and administrative departments is highly desirable. Familiarity with dealership compensation structures, technician recruiting, commission-based employees, timekeeping, manufacturer training requirements, and dealership compliance is a plus.