Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Human Resources Generalist to join our People Operations team.
This is a full-time remote position available to candidates residing in PA, NJ, or DE.
Occasional travel to our headquarters in Lafayette Hill, PA required.
Salary range: $53,000-$58,000
Position details:
As a member of a team of generalists, the Human Resources Generalist will serve as a primary point of contact for Merakey employees and is responsible for resolving employee issues, answering questions, and providing reliable and accurate information in a manner consistent with the company’s policies, procedures, as well as applicable laws and union contracts using exemplary customer service and professionalism. This position will partner with members of the Human Resources team, and program operations to ensure the best possible employee experience.
The Human Resources Generalist will:
Serve as the first point of contact for Level 1 Human Resources inquiries, including employee relations, benefits, leave of absence, workers’ compensation, unemployment, pay, policy interpretation, tuition reimbursement, vacation donation, and data changes.
Provide exceptional customer service by resolving employee and manager issues promptly and ensuring thorough follow-up through to completion.
Assess and troubleshoot Human Resources-related concerns using critical thinking and sound judgment; appropriately escalate complex matters when required.
Collaborate with Human Resources team members, management, and external vendors to support effective service delivery and issue resolution.
Monitor changes in federal, state, and local labor laws; support Human Resources initiatives and projects while identifying trends and recommending process improvements.
- Work with the People Operations team to identify trends and recommend solutions on Human Resources strategies.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
- Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
- DailyPay -- access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Preferred Qualifications- Bachelor’s degree or Associates degree in Human Resources or a related field required
- Minimum 1 year as a Human Resources Generalist or equivalent role required.
The ideal candidate will posses:
- Society for Human Resource Management (SHRM) certification
- Proficient in Human Resources basics – (i.e., benefits, workers comp, leaves of absence, etc).
- Experience working with a variety of software systems such as Microsoft Office, assorted HR software applications, help desk tracking, vendor applications, etc.
Skills Required
- Bachelor's degree or Associate's degree in Human Resources or a related field
- 1-3 years experience in Human Resources
- Must reside in Pennsylvania, New Jersey, or Delaware
- Society for Human Resource Management (SHRM) certification
- Proficiency with HR fundamentals (benefits, workers' compensation, leaves of absence) and HR-related software
Merakey Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Merakey and has not been reviewed or approved by Merakey.
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Healthcare Strength — Health coverage is positioned as robust, with multiple medical plan options, telemedicine, care navigation support, and certain specialty medications available at no cost through an affiliated pharmacy.
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Leave & Time Off Breadth — Time-off policies are structured with separate vacation, sick, and personal time allocations plus paid holidays, and vacation increases with tenure.
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Wellbeing & Lifestyle Benefits — Wellbeing and practical supports include an employee assistance program, tuition support, caregiving resources, discounts, and early wage access that can improve day-to-day financial flexibility.
Merakey Insights
What We Do
Merakey is a leading developmental, behavioral health and education non-profit provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential.
