Job Title: Human Resources Generalist
Reports to: Vice President of Human Resources
Location: Home Office (Meridian, ID)
Schedule: On site Monday-Thursday 8am-5pm and Remote Friday 8am-5pm MST
Compensation: $70,000-90,000/year
Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.
POSITION SUMMARY: As a key member of the Northpoint team, the Human Resources Generalist will serve as a multi-discipline resource, partnering with various team members to support HR service delivery by providing professional, analytical, and technical support to HR related project initiatives and in the interpretation and maintenance of HR policies, programs, and procedures. Activities and responsibilities may include, but is not limited to, processing employee-related transactions, indexing or scanning documents, performing basic auditing, and initiating process for onboarding employees.
This position will partner with the Vice President of Human Resources and affiliate leadership team members, key project stakeholders, and employees. This individual is responsible for the successful management of various HR projects, as well as, for analysis, routine and ad hoc reporting to support the decision making functions of the affiliate leadership and senior management for HR and employment related projects/topics.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
- Serve as a trusted HR partner, providing both strategic guidance and hands-on support across all facets of the employee lifecycle, including onboarding, employee relations, leave administration, benefits, compensation, compliance, HRIS, and talent initiatives.
- Support the day-to-day HR operations of assigned markets while developing a broad understanding of business needs, workforce challenges, and organizational objectives.
- Partner closely with leaders to address employee concerns, provide HR guidance, deliver training, and support effective people management practices.
- Build strong, credible relationships across the organization, fostering trust and serving as a responsive resource for employees and leaders at all levels.
- Ensure the accuracy and integrity of employee data through auditing, validation, processing, and maintenance of HR records, systems, and personnel files.
- Administer and support leave of absence programs, benefits processes, onboarding activities, and compliance-related requirements while ensuring adherence to applicable laws and company policies.
- Assist with new hire onboarding, I-9 compliance, orientation programs, employee documentation, timekeeping setup, and other employee experience initiatives.
- Analyze HR data, generate reports, and provide insights that support workforce planning, operational effectiveness, and informed business decision-making.
- Lead and support HR projects and initiatives, partnering with stakeholders to identify priorities, implement solutions, measure outcomes, and drive continuous improvement.
- Develop and deliver communications, presentations, and reports that effectively communicate project outcomes, HR initiatives, and organizational updates.
- Contribute to employee engagement activities, events, and culture-building initiatives, leveraging feedback and data to improve participation and effectiveness.
- Demonstrate a continuous learning mindset and willingness to become involved in all areas of Human Resources, gaining exposure to both operational and strategic aspects of the function.
- Thrive in a collaborative, fast-paced, and evolving environment by effectively managing competing priorities, adapting to changing business needs, and delivering high-quality results.
Ideal Candidate Profile
- Combines strategic thinking with a hands-on execution mindset, effectively balancing day-to-day HR operations with longer-term organizational objectives.
- Eager to learn and contribute across the full spectrum of Human Resources while building expertise as a trusted advisor to leadership.
- Possesses strong business acumen, sound judgment, and a proactive, solution-oriented approach to problem-solving.
- Excels in dynamic, high-growth environments and is comfortable managing multiple priorities with urgency, accuracy, and attention to detail.
QUALIFICATIONS/REQUIREMENTS:
- 7+ years of progressive HR experience required
- Experience with small to mid size organizations and/or healthcare environments highly preferred
- Bachelor’s degree in a related field preferred
- SHRM‑CP or PHR preferred
- Proven advisor to managers and leaders with strong business acumen and a clear understanding of how HR drives organizational performance
- Demonstrated ability to operate autonomously with discretion, maintaining confidentiality while taking a hands‑on, solutions‑oriented approach
- Strong communicator with exceptional facilitation, listening, and writing skills; able to influence across all levels of the organization
- Customer‑focused mindset with the ability to prioritize competing demands and deliver accurate, timely results in a fast‑paced environment
- Experience supporting 24/7, multi‑shift operations and workforce growth across current and future markets
- Committed to fostering an inclusive, respectful workplace, with the ability to build effective relationships across diverse teams
- Highly adaptable, proactive in identifying opportunities for process improvement, and proficient with HR systems and related applications
Skills Required
- 7+ years of progressive HR experience
- Experience with small to mid-size organizations and/or healthcare environments
- Bachelor's degree in a related field
- SHRM-CP or PHR certification
- Proven advisor to managers and leaders with strong business acumen
- Ability to operate autonomously with discretion and maintain confidentiality
- Strong communication, facilitation, listening, and writing skills
- Customer-focused mindset with ability to prioritize competing demands
- Experience supporting 24/7, multi-shift operations and workforce growth
- Committed to fostering an inclusive, respectful workplace
- Proficient with HR systems and related applications
- Compliance with HIPAA when accessing protected health information
What We Do
Northpoint Recovery Holdings, LLC is a patient‑focused behavioral healthcare provider delivering evidence‑based addiction and mental health treatment for adolescents and adults. It operates medical detox, inpatient/residential, partial‑hospitalization (PHP) and intensive outpatient (IOP) programs across multiple locations, specializing in co‑occurring disorders and personalized care. Founded by people with lived experience, Northpoint emphasizes clinical outcomes and a full continuum of recovery support.
