Human Resources Generalist - Suburban Inns

Posted 5 Hours Ago
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Hudsonville, MI, USA
In-Office
Junior
Food • Hospitality
The Role
The Human Resources Generalist administers employee benefits, COBRA, FMLA, unemployment, I-9s, payroll and personnel records, HR correspondence, compliance reporting, and employment verification. The role supports managers and employees, maintains HR documentation, assists with applicant tracking, responds to employee questions, and coordinates special projects. It requires office-based work with occasional travel to company properties or client locations, along with variable shifts and strong record-keeping, communication, and administrative skills.
Summary Generated by Built In
Suburban Inns is a fast-paced, high-energy workplace, with endless opportunities for advancement.  Come join the best team in the Hospitality Industry!
Human Resources Generalist:

The Human Resources Generalist is responsible for conducting a variety of functions related to the Human Resources department, including benefits administration, clerical work, and management support.
  • FULL-TIME position
  • Work-Life Balance - Flexible schedule
  • Competitive pay

Our Benefit Package includes:

  • Employee and Friends & Family hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules 
  • Holiday Pay
  • 8 hours of paid volunteer time per year 
  • Advancement and professional growth opportunities
  • Monetary recognition program
  • Monetary referral program
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Essential Functions
  • Maintain and update human resources documents, such as disciplinary documents, investigation forms, employee handbook, job descriptions, and performance evaluation forms
  • Assist with communicating changes in company personnel policies and procedures, and ensure proper compliance is followed as requested
  • Perform benefits administration to include enrollment, claims resolution, change reporting, and communicating benefit information to Team Members
  • Administer COBRA to eligible Team Members
  • Administer FMLA program
  • Administer Unemployment program by reviewing letters and monitoring the website to ensure all data is shared and responded to appropriately
  • Maintain the general HR email including maintaining open communication with recipients and the rest of the HR team as deemed appropriate.
  • Maintain personnel related documentation, including training, grievances, performance evaluations, classifications, employee vacations, leaves of absence, etc.
  • Maintain I-9s in accordance with the U.S. Citizenship and Immigration Services guidelines
  • Serve as a link between management and Team Members by directing any disputes or questions to the HR Management team
  • Maintain legal compliance with federal and state regulations concerning employment matters
  • Maintain all employee data entries, changes, and terminations through payroll system and benefit administration system, including garnishments and child support
  • Assist with administrative needs in the applicant tracking system, as requested
  • Complete and maintain all mandated government reporting
  • Conduct employment verification requests
  • Organize Human Resources office through filing, phone screening, voicemail replies, resume storage, etc.
  • Follow all Suburban Inns Processes
  • Undertake special projects requested by the Executive Officers
  • Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns
  • Exhibit regular and recurrent attendance records

Position Requirements:
Minimum Knowledge:  Requires ability to interpret / extract information, and perform arithmetic functions. Requires typing, record keeping, and word processing.  Good communication skills.
Formal Education and Job-Related Experience:  This position requires a minimum formal education of a bachelor’s degree, certificate, or equivalent related experience in Human Resources.  One year of Human Resources experience preferred.
License, Registration, and/or Certification Required: Excellent driving record
Work Schedule:  Work regularly requires or varies between day, evening, night, holiday, or weekend assignments.  Schedule varies according to business demands and needs
Required Travel:  Position does require some travel to Suburban Inns properties and/or client locations, but majority of work is completed in the office
Uniform and Appearance Guidelines:
               
Uniform:  Professional attire
Appearance:  All facial piercings must be approved by management. Hair must be kept well-groomed. All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics.  The CEO has the authority to veto any decision made by the position’s supervisor
We are a dynamic organization in a rapidly changing industry.  Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns business needs.  More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.
​​​​​​​

Skills Required

  • Bachelor’s degree, HR certificate, or equivalent related human resources experience
  • One year of human resources experience
  • Ability to interpret and extract information and perform arithmetic functions
  • Typing, record-keeping, and word-processing skills
  • Good communication skills
  • Excellent driving record
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The Company
HQ: Rockford, MI
725 Employees
Year Founded: 1979

What We Do

Suburban Inns is a Michigan hospitality company founded in 1979 by Peter and Carol Beukema. It designs, builds, owns, and operates hotels, sports bars, and restaurants, providing lodging, dining, and guest-service experiences. The company describes itself as an award-winning hospitality leader and emphasizes quality, responsibility, helpfulness, employee empowerment, and exceeding guest expectations. Its operations serve communities across Michigan through a family-focused culture.

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