Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
Your Role: At the Heart of the Chain
Key Responsibilities
Employee Relations:
Work closely with managers to support employee relations management and proactively resolve conflicts.
Team Management:
Support managers in managing, engaging, and developing their teams, ensuring a healthy and high-performing work environment.
HR Policies and Procedures:
Participate in the development and implementation of internal procedures and policies, ensuring compliance with labor standards.
Internal Movements Management:
Monitor changes in employee status, as well as manage promotions, transfers, and internal mobility.
Performance and Attendance:
Contribute to performance management by providing support in evaluations and attendance management.
Workplace Accident Files:
Manage and track workplace accident files, including preparing documentation for internal and external audits.
HR Compliance and Strategy:
Ensure the application of human resources management principles and organizational strategies within the service center and stations.
Working Conditions Administration:
Manage the administrative aspects of working conditions and ensure compliance with applicable regulations.
Employee Experience:
Contribute to improving the employee experience and promote a positive work environment.
Reporting and Analysis:
Produce statistical reports on HR performance indicators and analyze them to support strategic decision-making.
Required Qualifications
Education:
Bachelor’s degree in Human Resources Management, Industrial Relations, or a related field.
Experience:
Minimum of 5 years of relevant HR experience, with strong expertise in labor relations and conflict management.
Interpersonal Skills:
Ability to build and maintain strong relationships with employees and managers at all levels.
Communication:
Excellent verbal and written communication skills in English
Technical Skills:
Strong proficiency with office tools (Word, Excel, PowerPoint, Teams, SharePoint) and experience with HR management systems, including HRIS platforms such as Workday and Dayforce (an asset).
Personal Qualities:
Rigorous, autonomous, creative, and able to work effectively as part of a team in a dynamic and demanding environment.
Working Conditions:
Position located in New-Brunswick, with occasional travel between stations.
Work in a highly operational environment requiring responsiveness and efficient priority management.
Why Join Intelcom | Dragonfly?
Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
See you soon!
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
Skills Required
- Bachelor's degree in Human Resources Management or Industrial Relations
- Minimum of 5 years of relevant HR experience
- Strong expertise in labor relations and conflict management
- Excellent verbal and written communication skills in English
- Strong proficiency in office tools and HRIS platforms
What We Do
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.
