Human Resources Generalist (Distribution)

Job Description

Ingram Content Group (ICG) is hiring for an HR Generalist, Distribution to contribute to our team in Chambersburg, PA. The Human Resources Generalist guides all aspects of HR delivery to positively impact business unit performance and administers the functions of the employment lifecycle such as sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefit administration, and training.

Want to join a key team that helps the world read?

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you

Required Qualifications:

• Bachelor’s Degree or directly related year for year experience
• 3 years of human resources experience with exposure to generalist responsibilities.

Preferred Skills:

• Well-rounded HR background with experience in staffing and recruitment, employee investigations, coaching, leave administration, onboarding, compliance and more
• Experience balancing both administrative and strategic HR responsibilities
• Experience within an operations or high production environment (i.e. Manufacturing, Distribution, Warehouse)
• Strong problem-solving skills, with the ability to conduct root cause analysis
• Proactive mindset with a strong sense of initiative
• Adaptable and flexible in a fast-changing environment
• Comfortable supporting employees at all levels, from hourly to director-level staff
• Confident in building relationships and providing HR support across diverse teams

Key Responsibilities:

• Administer the functions of the employment lifecycle such as sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefits administration, and training.
• Manage the recruitment process to ensure compliance and the availability of talent to meet client group needs. This may include managing vendor/agency staffing relationships to supply a contingent workforce as needed.
• Deliver orientation and educate new hires on company policy and procedures.
• Advise and counsel management and associates on various state and federal regulations, company policies and procedures and HR practices, as they relate to associate issues, performance management, promotion and compensation practices
• Provide support to client group on associate relations matters, to include investigations, leveraging strategies toward resolution and providing recommendations for counseling/ employment status.
• Escalate complex associate relations matters to senior HR leadership as needed to ensure consistency with company practice and policy and mitigate legal risk for the organization.
• Develop strategies for achieving diversity including development of annual Affirmative Action Plan (AAP) for client group.
• Administer/Support HR as liaison with the third-party administrator for all Short-Term Disability claims.
• Maintain associate records for client groups, both paper and electronic (PeopleSoft & Kronos) files; enter status changes in HRIS systems; generate reports as needed.
• Collaborate with senior HR and management in facilitating activities that drive job satisfaction, engagement and morale.

Hiring Salary Range: $67,140k - $84,892k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish